Graphs and Tables of the Results

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Table of Contents

We've got a ton of graphs (close to 300 this time) presented in as consistent manner as possible. New questions not asked in previous surveys are denoted by the icon. All graphs will be available through anonymous ftp via ftp.cc.gatech.edu in /pub/gvu/www/survey/survey-1997-04/graphs/. The questions for the survey are arranged into the following categories:

• General Demographics
• Politics
• Electronic Privacy
• Personal Computing Questions
• Internet Related Questions
• WWW Based Questions
• Frequency of Use/Behaviors
• User Preferences
• Internet Banking
• Consumer Surveys
  • Purchasing
  • Security
  • Vendor
• Specialized Questionnaires
  • Learning of HTML
  • HTML Authors
  • Webmasters
  • Web Service Providers

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How to Access the Information

Specifically, we present graphically the results to each question (over 50 questions) on a percentage basis, comparing the following groups of users (stratified samples):

• [L] the entire sample vs European vs US users
• [A] ages 19-25 vs ages 26-50 vs ages 51+
• [G] the entire sample vs Female vs Male users
• [T] Table of Data for the all samples (Entire, European, US, Female, Male, 19-25, 26-50, 51+)

To access all graphs and interpretations for each question, click on the question (the rightmost hyperlink). Access to each of the stratified samples is possible by the [L A G T] key to the left of each question. Click on:

• L - to access only the Location comparison graph
• A - to access only the Age comparison graph
• G - to access only the Gender comparison graph
• T - to access the Frequency/Percentage table graph

All graphs are interlaced gifs and were created using Delta Graph 4.0 for the Macintosh, and converted into gif format using GraphicConverter. The data used for these graphs was generated from summary statistics processed via Splus version 3.3 for UNIX.

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General Demographics - All Below Questions Had 19,583 Respondents

• [ - - - T] Age
• [L A G T] Education Attainment
• [L A - T] Gender
• [L A G T] Household Income
• [L A G T] Major Geographical Location
• [ - - - T] Location - Actual States/Countries
• [L A G T] Marital Status
• [L A G T] Major Occupation
• [ - - - T] Occupation - Actual Positions
• [L A G T] Race
• [L A G T] Primary Language
• [L A G T] Sexual Preference
• [L A G T] Favorite Late Night Talk Show Host

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Politics - Below Questions had 12,546 Respondents unless otherwise indicated

• [- - - -] Opinions on Government Involvement in Personal and Economic Issues
• [L A G T] Hours Spent on Political Material
• [L A G T] Party (US Only) - 19,534 Respondents
• [L A G T] Presidential Candidate (US Only) - 19,534 Respondents
• [L A G T] Registered to Vote - 19,534 Respondents
• [L A G T] Primary Sources of News/Political Information
• [L A G T] Elected Officials Attitudes Toward the People
• [L A G T] Frequently Visited Political Web Sites
• [L A G T] Use of Electronic White House Documents
• [L A G T] Most Recent Voting Behavior - 19,534 Respondents
• [L A G T] Offline Political Activities
• [L A G T] Online Political Activities
• [L A G T] Number of Times Sent E-Mail to Government Officials
• [L A G T] Involvement with Political Issues Since being Online

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Electronic Privacy - All Below Questions Had 14,014 Respondents

• [L A G T] Knowledge of Information Collected per Page Request
• [L A G T] What Information Ought To Be Collected Per Page Request
• [L - - - ] Difference in Knowlege and Opinion
• [L A G T] Falsification of Information - 19,583 Respondents
• [L A G T] Terms and Conditions for Revealing_Demographic Information
• [L A G T] Reasons for Not Registering
• [L A G -] Opinions on Internet Privacy
• [L A G -] Opinions on Direct Marketing
• [L A G T] Attitudes Towards Spamming
• [L A G T] Policies Towards Spamming

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Personal Computing Questions - Below Questions Had 16,303 Respondents unless otherwise indicated

• [L A G T] Monitor Screen Size
• [L A G T] Monitor Color Support
• [L A G T] Monitor Resolution
• [L A G T] Primary Computing Platform - 19,583 Respondents
• [L A G T] Use of Communication Technologies

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Social/Cultural Questions - Below Questions had 19,583 Respondents unless otherwise indicated

• [L A G T] Cultural Barriers
• [L A G T] Language Specific Sites
• [L A G T] Community Building
• [L A G T] Most Important Issue Facing the Internet

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Internet Related Questions - Below Questions had 19,583 Respondents unless otherwise indicated

• [L A G T] Connection Speed
• [L A G T] Who Pays for Access
• [L A G T] Years on Internet

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WWW Related Questions - Below Questions had 19,583 Respondents unless otherwise indicated

• [L A G T] Primary Place of WWW_Access
• [L A G T] Willingness to Pay Fees
• [L A G T] How You Heard About Survey
• [L A G T] How Users Find out About WWW Pages
• [L A G T] Browser You Expect to Use in 12 Months - 16,303 Respondents
• [L A G T] Intranet Use - 16,303 Respondents

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Frequency of Web Use/Behaviors - All Below Questions Had 16,303 Respondents

• [L A G T] Frequency of Use
• [L A G T] Hours Used
• [L A G T] Reasons For Saving and Printing Documents
• [L A G T] Image Loading
• Favorites/Bookmark Usage
  • [L A G T] Number of Items in Favorites Bookmark
  • [L A G T] Favorites Bookmarks Usage Patterns
  • [L A G T] Problems Using Favorites Bookmarks
• Types and Frequency of Information Accessed
  • [L A G T] Financial Material
  • [L A G T] Electronic News
  • [L A G T] Newsgroups
  • [L A G T] Product Information
  • [L A G T] Reference Material
  • [L A G T] Research Material
  • [L A G T] Shopping
• [L A G T] Instead of Watching TV

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User Preferences - All Below Questions Had 16,303 Respondents

• [L A G T] Problems Using the Web
• [L A G T] Primary Uses of Browser
• [L A G T] Browsing Strategies

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Internet Banking

• Report provided by Dr. Hyeun-Suk (Sue) Rhee and Dr. Fred Riggins, School of Managment, Georgia Tech.

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Consumer Surveys

• Purchasing - All Below Questions Had Between 3,513 and 4,464 Respondents
  • [ X] Sources Used In Purchasing
  • [ X ] Seeking Across Mediums
  • [ X ] Online Seeking And Purchasing
  • [ X ] Preferences For Purchasing And Information Gathering
  • [ X ] Total Spending On WWW Purchases
• Security - All Below Questions Had 5,942 Respondents:
  • [L A G ] Preference Towards Purchasing Alternatives
  • [L A G ] Providing Credit Card Information Through The Web
  • [L A G ] Third Party Account Handling
• Vendors - All Below Questions Had 3,419 Respondents:
  • [ X ] Customer Perception Of Vendors
  • [ X ] Vendor Characteristics

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Learning of HTML - All Below Questions Had 4,464 Respondents

• [ L T] Hours Spent Learning HTML
• [ L T] Sources Consulted in Learning HTML

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HTML Authors - All Below Questions Had 4,464 Respondents

• [ L T] Topics of Documents Authored
• [ L T] Why Do You Create Web Pages
• [ L T] Background of Authors
• [ L T] Number of Years Programming
• [ L T] Languages Used for CGI Programming
• [ L T] Have You Programmed in Java
• [ L T] Plans to Use Java
• [ L T] Advantages of Using Java
• [ L T] Security of Java
• [ L T] Knowledge of Java Security
• [ L T] Value of Java
• [ L T] Use of Ready Made Java Applets
• [ L T] Have You Used ActiveX
• [ L T] Plans to Use ActiveX

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Webmasters - All Below Questions Had 1,552 Respondents

• [ L T] Number of Servers Operating
• [ L T] Sole Webmaster
• [ L T] Time Spent Being Webmaster
• [ L T] Operate Intranet
• [ L T] Network Connection Speed
• [ L T] Mirrors
• [ L T] Proxys
• [ L T] Amount Charged for Advertising
• [ L T] Which Features are Important
• [ L T] Intended Server in 6 Months
• [ L T] Which Server
• [ L T] Log File Analysis Tools

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Web Service Providers - All Below Questions Had 1,026 Respondents/Companies

• [ L T] Types Of Services Offered
• [ L T] Number Of Customers
• [ L T] Number Of Employees
• [ L T] Factors Affecting Pricing
• [ L T] Pricing For Page Creation And Design
• [ L T] Pricing For Script Creation
• [ L T] How Long In Business
• [ L T] Amount Charged For Advertising
• [ L T] Provide Domain Registration Service

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Copyright 1994-1997 Georgia Tech Research Corporation Atlanta, Georgia 30332-0415 ALL RIGHTS RESERVED Usage Restrictions

For more information or to submit comments: send e-mail to www-survey@cc.gatech.edu. GVU's WWW Surveying Team Graphics, Visualization, & Usability Center College of Computing Georgia Institute of Technology Atlanta, GA 30332-0280