GVU's Tenth WWW User Survey Graphs

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Time to Give Up

How many minutes on average does it take you to give up a search if you cannot find the product/service information you were looking for?
Time to Give Up

Time to Give Up

Frequency Percent Valid Percent Cumulative Percent
Valid <5 min 12 2.5 2.5 2.5
5-10 min 92 18.9 19.0 21.4
10-20 min 141 28.9 29.1 50.5
20-30 min 119 24.4 24.5 75.1
30-60 min 63 12.9 13.0 88.0
>60 min 37 7.6 7.6 95.7
Don't know 7 1.4 1.4 97.1
Not Applicable 14 2.9 2.9 100.0
Total 485 99.4 100.0
Missing System 3 .6

Total 488 100.0


Time to Give Up

Time to Give Up
Location Frequency Percent Valid Percent Cumulative Percent
. Valid <5 min 2 40.0 40.0 40.0
20-30 min 1 20.0 20.0 60.0
30-60 min 2 40.0 40.0 100.0
Total 5 100.0 100.0
USA Valid <5 min 9 2.2 2.2 2.2
5-10 min 78 18.7 18.8 21.0
10-20 min 122 29.2 29.4 50.4
20-30 min 101 24.2 24.3 74.7
30-60 min 52 12.4 12.5 87.2
>60 min 34 8.1 8.2 95.4
Don't know 6 1.4 1.4 96.9
Not Applicable 13 3.1 3.1 100.0
Total 415 99.3 100.0
Missing System 3 .7

Total 418 100.0

Europe Valid <5 min 1 2.6 2.6 2.6
5-10 min 7 17.9 17.9 20.5
10-20 min 10 25.6 25.6 46.2
20-30 min 10 25.6 25.6 71.8
30-60 min 6 15.4 15.4 87.2
>60 min 3 7.7 7.7 94.9
Don't know 1 2.6 2.6 97.4
Not Applicable 1 2.6 2.6 100.0
Total 39 100.0 100.0
Other Valid 5-10 min 7 26.9 26.9 26.9
10-20 min 9 34.6 34.6 61.5
20-30 min 7 26.9 26.9 88.5
30-60 min 3 11.5 11.5 100.0
Total 26 100.0 100.0

Time to Give Up

Time to Give Up
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid <5 min 2 40.0 40.0 40.0
20-30 min 1 20.0 20.0 60.0
30-60 min 2 40.0 40.0 100.0
Total 5 100.0 100.0
Female Valid <5 min 2 1.1 1.2 1.2
5-10 min 30 17.2 17.4 18.6
10-20 min 55 31.6 32.0 50.6
20-30 min 46 26.4 26.7 77.3
30-60 min 21 12.1 12.2 89.5
>60 min 11 6.3 6.4 95.9
Don't know 3 1.7 1.7 97.7
Not Applicable 4 2.3 2.3 100.0
Total 172 98.9 100.0
Missing System 2 1.1

Total 174 100.0

Male Valid <5 min 8 2.6 2.6 2.6
5-10 min 62 20.1 20.1 22.7
10-20 min 86 27.8 27.9 50.6
20-30 min 72 23.3 23.4 74.0
30-60 min 40 12.9 13.0 87.0
>60 min 26 8.4 8.4 95.5
Don't know 4 1.3 1.3 96.8
Not Applicable 10 3.2 3.2 100.0
Total 308 99.7 100.0
Missing System 1 .3

Total 309 100.0


Time to Give Up

Time to Give Up
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid <5 min 2 22.2 22.2 22.2
5-10 min 1 11.1 11.1 33.3
10-20 min 3 33.3 33.3 66.7
20-30 min 1 11.1 11.1 77.8
30-60 min 2 22.2 22.2 100.0
Total 9 100.0 100.0
11-20 Valid 5-10 min 1 4.8 4.8 4.8
10-20 min 11 52.4 52.4 57.1
20-30 min 5 23.8 23.8 81.0
30-60 min 1 4.8 4.8 85.7
>60 min 1 4.8 4.8 90.5
Not Applicable 2 9.5 9.5 100.0
Total 21 100.0 100.0
21-25 Valid 5-10 min 13 21.7 21.7 21.7
10-20 min 15 25.0 25.0 46.7
20-30 min 17 28.3 28.3 75.0
30-60 min 11 18.3 18.3 93.3
>60 min 3 5.0 5.0 98.3
Don't know 1 1.7 1.7 100.0
Total 60 100.0 100.0
26-50 Valid <5 min 9 2.8 2.9 2.9
5-10 min 58 18.3 18.5 21.3
10-20 min 84 26.5 26.8 48.1
20-30 min 75 23.7 23.9 72.0
30-60 min 44 13.9 14.0 86.0
>60 min 30 9.5 9.6 95.5
Don't know 4 1.3 1.3 96.8
Not Applicable 10 3.2 3.2 100.0
Total 314 99.1 100.0
Missing System 3 .9

Total 317 100.0

50+ Valid <5 min 1 1.2 1.2 1.2
5-10 min 19 23.5 23.5 24.7
10-20 min 28 34.6 34.6 59.3
20-30 min 21 25.9 25.9 85.2
30-60 min 5 6.2 6.2 91.4
>60 min 3 3.7 3.7 95.1
Don't know 2 2.5 2.5 97.5
Not Applicable 2 2.5 2.5 100.0
Total 81 100.0 100.0

Time to Give Up

Time to Give Up
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid <5 min 2 40.0 40.0 40.0
20-30 min 1 20.0 20.0 60.0
30-60 min 2 40.0 40.0 100.0
Total 5 100.0 100.0
<1 Year Valid <5 min 1 2.5 2.5 2.5
5-10 min 7 17.5 17.5 20.0
10-20 min 9 22.5 22.5 42.5
20-30 min 15 37.5 37.5 80.0
30-60 min 5 12.5 12.5 92.5
>60 min 3 7.5 7.5 100.0
Total 40 100.0 100.0
1-3 Years Valid <5 min 3 1.9 2.0 2.0
5-10 min 24 15.6 15.7 17.6
10-20 min 50 32.5 32.7 50.3
20-30 min 34 22.1 22.2 72.5
30-60 min 20 13.0 13.1 85.6
>60 min 12 7.8 7.8 93.5
Don't know 3 1.9 2.0 95.4
Not Applicable 7 4.5 4.6 100.0
Total 153 99.4 100.0
Missing System 1 .6

Total 154 100.0

>4 Years Valid <5 min 6 2.1 2.1 2.1
5-10 min 61 21.1 21.3 23.3
10-20 min 82 28.4 28.6 51.9
20-30 min 69 23.9 24.0 76.0
30-60 min 36 12.5 12.5 88.5
>60 min 22 7.6 7.7 96.2
Don't know 4 1.4 1.4 97.6
Not Applicable 7 2.4 2.4 100.0
Total 287 99.3 100.0
Missing System 2 .7

Total 289 100.0


Time to Give Up

Time to Give Up
Skill Level Frequency Percent Valid Percent Cumulative Percent
. Valid <5 min 2 40.0 40.0 40.0
20-30 min 1 20.0 20.0 60.0
30-60 min 2 40.0 40.0 100.0
Total 5 100.0 100.0
Novice Valid <5 min 1 2.5 2.5 2.5
5-10 min 9 22.5 22.5 25.0
10-20 min 9 22.5 22.5 47.5
20-30 min 12 30.0 30.0 77.5
30-60 min 3 7.5 7.5 85.0
>60 min 5 12.5 12.5 97.5
Not Applicable 1 2.5 2.5 100.0
Total 40 100.0 100.0
Intermediate Valid <5 min 1 .8 .8 .8
5-10 min 24 18.6 18.6 19.4
10-20 min 38 29.5 29.5 48.8
20-30 min 37 28.7 28.7 77.5
30-60 min 11 8.5 8.5 86.0
>60 min 11 8.5 8.5 94.6
Don't know 2 1.6 1.6 96.1
Not Applicable 5 3.9 3.9 100.0
Total 129 100.0 100.0
Experienced Valid <5 min 5 2.3 2.3 2.3
5-10 min 38 17.8 17.8 20.2
10-20 min 67 31.3 31.5 51.6
20-30 min 46 21.5 21.6 73.2
30-60 min 36 16.8 16.9 90.1
>60 min 12 5.6 5.6 95.8
Don't know 3 1.4 1.4 97.2
Not Applicable 6 2.8 2.8 100.0
Total 213 99.5 100.0
Missing System 1 .5

Total 214 100.0

Expert Valid <5 min 3 3.0 3.1 3.1
5-10 min 21 21.0 21.4 24.5
10-20 min 27 27.0 27.6 52.0
20-30 min 23 23.0 23.5 75.5
30-60 min 11 11.0 11.2 86.7
>60 min 9 9.0 9.2 95.9
Don't know 2 2.0 2.0 98.0
Not Applicable 2 2.0 2.0 100.0
Total 98 98.0 100.0
Missing System 2 2.0

Total 100 100.0


Source: GVU's Tenth WWW User Survey (Conducted October 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280