GVU's Ninth WWW User Survey Graphs

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Success Rate

When you are intentionally searching for product/service information, what percentage of the time do you find what you are looking for?
Success Rate

Success Rate

Frequency Percent Valid Percent Cumulative Percent
Valid All 42 18.6 18.6 18.6
Most 128 56.6 56.6 75.2
Half 39 17.3 17.3 92.5
Few 12 5.3 5.3 97.8
None 1 .4 .4 98.2
Not Applicable 4 1.8 1.8 100.0
Total 226 100.0 100.0

Success Rate

Success Rate
Location Frequency Percent Valid Percent Cumulative Percent
. Valid Most 2 100.0 100.0 100.0
USA Valid All 29 17.5 17.5 17.5
Most 95 57.2 57.2 74.7
Half 29 17.5 17.5 92.2
Few 8 4.8 4.8 97.0
None 1 .6 .6 97.6
Not Applicable 4 2.4 2.4 100.0
Total 166 100.0 100.0
Europe Valid All 8 29.6 29.6 29.6
Most 14 51.9 51.9 81.5
Half 2 7.4 7.4 88.9
Few 3 11.1 11.1 100.0
Total 27 100.0 100.0
Other Valid All 5 16.1 16.1 16.1
Most 17 54.8 54.8 71.0
Half 8 25.8 25.8 96.8
Few 1 3.2 3.2 100.0
Total 31 100.0 100.0

Success Rate

Success Rate
Gender Frequency Percent Valid Percent Cumulative Percent
. Valid Most 2 100.0 100.0 100.0
Female Valid All 9 15.0 15.0 15.0
Most 29 48.3 48.3 63.3
Half 12 20.0 20.0 83.3
Few 7 11.7 11.7 95.0
None 1 1.7 1.7 96.7
Not Applicable 2 3.3 3.3 100.0
Total 60 100.0 100.0
Male Valid All 33 20.1 20.1 20.1
Most 97 59.1 59.1 79.3
Half 27 16.5 16.5 95.7
Few 5 3.0 3.0 98.8
Not Applicable 2 1.2 1.2 100.0
Total 164 100.0 100.0

Success Rate

Success Rate
Age Groups Frequency Percent Valid Percent Cumulative Percent
. Valid Most 2 100.0 100.0 100.0
11-20 Valid All 1 33.3 33.3 33.3
Most 1 33.3 33.3 66.7
Half 1 33.3 33.3 100.0
Total 3 100.0 100.0
21-25 Valid All 5 17.2 17.2 17.2
Most 14 48.3 48.3 65.5
Half 4 13.8 13.8 79.3
Few 4 13.8 13.8 93.1
Not Applicable 2 6.9 6.9 100.0
Total 29 100.0 100.0
26-50 Valid All 27 17.6 17.6 17.6
Most 91 59.5 59.5 77.1
Half 28 18.3 18.3 95.4
Few 4 2.6 2.6 98.0
None 1 .7 .7 98.7
Not Applicable 2 1.3 1.3 100.0
Total 153 100.0 100.0
50+ Valid All 9 23.1 23.1 23.1
Most 20 51.3 51.3 74.4
Half 6 15.4 15.4 89.7
Few 4 10.3 10.3 100.0
Total 39 100.0 100.0

Success Rate

Success Rate
Experience Frequency Percent Valid Percent Cumulative Percent
. Valid Most 2 100.0 100.0 100.0
<1 Year Valid All 4 33.3 33.3 33.3
Most 3 25.0 25.0 58.3
Half 2 16.7 16.7 75.0
Few 1 8.3 8.3 83.3
None 1 8.3 8.3 91.7
Not Applicable 1 8.3 8.3 100.0
Total 12 100.0 100.0
1-3 Years Valid All 8 11.1 11.1 11.1
Most 38 52.8 52.8 63.9
Half 18 25.0 25.0 88.9
Few 7 9.7 9.7 98.6
Not Applicable 1 1.4 1.4 100.0
Total 72 100.0 100.0
>4 Years Valid All 30 21.4 21.4 21.4
Most 85 60.7 60.7 82.1
Half 19 13.6 13.6 95.7
Few 4 2.9 2.9 98.6
Not Applicable 2 1.4 1.4 100.0
Total 140 100.0 100.0

Source: GVU's Ninth WWW User Survey (Conducted April 1998)
URL:http://www.gvu.gatech.edu/user_surveys/
Copyright 1998 GTRC - ALL RIGHTS RESERVED
Contact: www-survey@cc.gatech.edu

For more information or to submit comments:
send email to www-survey@cc.gatech.edu.

GVU's WWW Surveying Team
Graphics, Visualization, & Usability Center
College of Computing
Georgia Institute of Technology
Atlanta, GA 30332-0280