plain ADA -- Title II and III -- Compliance Materials
To obtain additional copies of this checklist, contact your Disability and Business Technical Assistance Center. To find out the name and number of your regional center, call 1-800-949-4ADA. This checklist may be copied as many times as desired by the Disability and Business Technical Assistance Centers for distribution to small businesses but may not be reproduced in whole or in part and sold by any other entity without written permission from the authors.
copyright © 1992     Adaptive Environments Center, Inc.        Barrier Free Environments, Inc.

Barrier Free Environments, Inc. and Adaptive Environments Center, Inc. are autho!!rized by the National Institute on Disability and Rehabilitation Research (NIDRR) to develop information and materials on the Americans with Disabilities Act (ADA).  However, you should be aware that NIDRR is not responsible for enforcement of the ADA. The information, presented here is intended solely as informal guidance, and is neither a determination of your legal rights or responsibilities under the Act, nor binding on any agency with enforcement responsibility under the ADA.

To obtain a copy of the ADAAG or other information from the U.S. Department of Justice, call: (202) 514-0301 Voice, (202) 514-0381 TDD, (202) 514-0383 TDD. For technical questions, contact the Architectural and Transportation Barriers Compliance Board at (800) USA-ABLE.
Checklist for Existing Facilities
!tx720 
x720 Introduction
Title III of the Americans with Disabilities Act requires public accommodations to provide goods and services to people with disabilities on an equal basis with the rest of the general public. The goal is to afford every individual the opportunity to benefit from our country's businesses and services, and to afford our businesses and services the opportunity to benefit from the patronage of all Americans.

By January 26,1992, architectural and communication barriers must be removed in public areas of existing facilities when their removal is readily achievable -- in other words, easily accomplished and able to be carried out without much difficulty or expense. Public accommodations that must meet the barrier rem!!oval requirement include a broad range of establishments (both for profit and nonprofits such as hotels, restaurants, theaters, museums, retail stores, private schools, banks, doctors' offices, and other places that serve the public. People who rent, lease, lease out, or operate places of public accommodation in existing buildings are responsible for complying with the barrier removal requirement.

The removal of barriers can often be achieved by making simple changes to the physical environment. However, the regulations do not define exactly how much effort and expense are required for a facility to meet its obligation This judgment must be made on a case-by-case basis, taking into consideration such factors as the size, type, and overall financial resources of the facility, and the nature and cost of the access improvements needed. These factors are descr!!ibed in more detail in the ADA regulations issued by the Department of Justice.

The process of determining what changes are readily achievable is not a one-time effort; access should be reevaluated annually. Barrier removal that might be difficult to carry out now may be readily achievable later. Tax incentives are available to help absorb costs over several years.

Purpose of this Checklist
This checklist will help you identity accessibility problems and solutions in existing facilities in order to meet your obligations under the ADA.

The goal of the survey process is to plan how to make an existing facility more usable for people with disabilities.!! The Department of Justice recommends the development of an Implementation Plan, specifying what improvements you will make to remove barriers and when each solution will be carried out:  . . . "Such a plan could serve as evidence of a good faith effort to comply . . . ."   

Technical Requirements
This checklist details some of the requirements found in the ADA Accessibility Guidelines (ADAAG). However, keep in mind that full compliance with ADAAG is required only for new construction and alterations. The requirements are presented here as a guide to help you determine what may be readily achievable barrier removal for existing facilities. Whenever possible, ADAAG should be used in making readily achievable modifications. If complying with ADAAG is not readily achie!!vable, you may undertake a modification that does not fully comply with ADAAG using less stringent standards, as long as it poses no health or safety risk.

Each state has its own regulations regarding accessibility. To ensure compliance with all codes, know your state and local codes and use the more stringent technical requirement for every modification you make; that is, the requirement that provides greater access for individuals with disabilities. The barrier removal requirement for existing facilities is new under the ADA and supersedes less stringent local or state codes.

What this Checklist is Not
This checklist does not cover all of ADAAG's requirements; therefore, it is not for facilities undergoing new cons!!truction or alterations. In addition, it does not attempt to illustrate all possible barriers or propose all possible barrier removal solutions. ADAAG should be consulted for guidance in situations not covered here.

The checklist does not cover Title III's requirements for nondiscriminatory policies and practices and for the provision of auxilary communication aids and services. The communication features covered are those that are structural in nature.

Priorities
This checklist is based on the four priorities recommended by the Title III regulations for planning readily achievable barrier removal projects:

!!720 Priority 1:  Accessible entrance into the facility 
Priority 2:  Access to goods and services 
Priority 3:  Access to rest rooms 
Priority 4:  Any other measures necessary 

How to Use this Checklist

Get Organized: Establish a time frame for completing the survey. Determine how many copies of the checklist you will need to survey the whole facility. Decide who will conduct the survey. It is strongly recommended that you invite two or three additional people, including people with various disabilities and accessibility expertise, to assist in identifying barriers, developing solutions for removing these barriers, and setting priorities for implementing improvements.

Obta!!in Floor Plans: It is very helpful to have the building floor plans with you while you survey. If plans are not available, use graph paper to sketch the layout of all interior and exterior spaces used by your organization. Make notes on the sketch or plan while you are surveying.

Conduct the Survey: Bring copies of this checklist, a clipboard, a pencil or pen, and a flexible steel tape measure. With three people surveying one person numbers key items on the floor plan to match with the field notes, taken by a second person, while the third takes measurements. Think about each space from the perspective of people with physical, hearing, visual, and cognitive disabilities, noting areas that need improvement.

!! Summarize Barriers and Solutions: List barriers found and ideas for their removal. Consider the solutions listed beside each question, and add your own ideas. Consult with building contractors and equipment suppliers to estimate the costs for making the proposed modifications.

Make Decisions and Set Priorities: Review the summary with decision makers and advisors. Decide which solutions will best eliminate barriers at a reasonable cost. Prioritize the items you decide upon and make a timeline for carrying them out. Where the removal of barriers is not readily achievable, you must consider whether there are alternative methods for providing access that are readily achievable.

Maintain Documentation: Keep your survey, notes, summary, record of !!work completed, and plans for alternative methods on file.

Make Changes: Implement changes as planned. Always refer directly to ADAAG and your state and local codes for complete technical requirements before making any access improvement. References to the applicable sections of ADAAG are listed at the beginning of each group of questions. If you need help understanding the federal, state or local requirements, contact your Disability and Business Technical Assistance Center.

Follow Up: Review your Implementation Plan each year to reevaluate whether more improvements have become readily achievable.

Priority 1:  Acces!!sible Entrance
4People with disabilities should be able to arrive on the site, approach the building, and enter the building as freely as everyone else. At least one path of travel should be safe and accessible for everyone, including people with disabilities.

Path of Travel (ADAAG 4.3, 4.4, 4.5, 4.7)
Is there a path of travel that does not require the use of stairs?
	Yes   	 No
			__ Add a ramp if the path of travel is interrupted by stairs.
			__ Add an alternative pathway on level ground.

Is the path of travel stable, firm and slip-res!!istant?
     Yes		No	
		__ Repair uneven paving.
			__ Fill small bumps and breaks with beveled patches.
		__ Replace gravel with hard top.

Is the path at least 36 inches wide?
     Yes		No	
			__  Change or move landscaping, furnishings, or other features that narrow the path of travel.
		__ Widen pathway.

!!x720 Can all objects protruding into the path be detected by a person with a visual disability using a cane?

	In order to be detected using a cane, an object must be within 27 inches of the ground. Objects hanging or 	mounted overhead must be higher than 80 inches to provide clear head room. It is not necessary to remove objects 	that protrude less than 4 inches from the wall.
     Yes		No	
		__  Move or remove protruding objects.
			__  Add a cane-detectable base that extends to the ground.
			__  Place a cane detectable object on the ground underneath as a warning barrier.
!!24 
Do curbs on the pathway have curb cuts at drives, parking, and drop-offs?
     Yes		No	
		__ Install curb cut.
		__ Add small ramp up to curb.

Ramps (ADAAG 4.8)
Are the slopes of ramps no greater than 1:12?

	Slope is given as a ratio of the height to the length. 1:12 means for every 12 inches along the base of the ramp, 	the height increases one inch.  For a 1:12 rnaximum slope, at least one foot of ramp length is needed for ea!!ch 	inch of height.
ctlpar     Yes		No	
		__ Lengthen ramp to decrease slope.
		__ Relocate ramp.
			__ If available space is limited, reconfigure ramp to include switchbacks.

Do all ramps longer than 6 feet have railings on both sides?
     Yes		No	
		__ Add railings.

Are railings sturdy, and between 34 and 38 inches high?
     Yes		No	
!!par
tx720 		__ Adjust height of railings.
		__ Secure handrails.

Is the width between railings at least 36 inches?
     Yes		No	
		__ Relocate the railings.
		__ Widen the ramp.

Are ramps non-slip?
     Yes		No	
		__ Add non-slip surface material.

Is there a 5 foot long!! level landing at every 30-foot horizontal length of ramp, at the top and bottom of ramps and at switchbacks?
     Yes		No	
		__ Remodel or relocate ramp.

	The ramp should rise no more than 30 inches between landings.

Parking and drop-off Areas (ADAAG 4.6)
Are an adequate number of accessible parking spaces available (8 feet wide for car plus 5-foot striped access aisle)? 
	For guidance in determining the appropriate number to designate, the table below gives the ADAAG requirements 	for new construction and alterations (for lots with more than 100 spaces, refer to A!!DAAG):
	Total spaces	Accessible
	1 to 25		1 space
	26 to 50		2 spaces
	51 to 75		3 spaces
	76 to 100		4 spaces
     Yes		No	
		__ Reconfigure a reasonable number of spaces by repainting stripes.

Are 16-foot-wide spaces, with 98 inches of vertical clearance, available for lift equipped vans?
	At least one of every 8 accessible spaces must be van-accessible.
     Yes		No	
!!i340			__  Reconfigure to provide a reasonable number of van-accessible spaces.

Are the accessible spaces closest to the accessible entrance?
     Yes		No	
		__ Reconfigure spaces.

Are accessible spaces marked with the International Symbol of Accessibility? Are there signs reading "Van Accessible" at van spaces?
     Yes		No	
			__ Add signs, placed so that they are not obstructed by cars.

!!Is there an enforcement procedure to ensure that accessible parking is used only by those who need it?
     Yes 	No
			__ Implement a policy to check periodically for violators and report them to the proper authorities. 

Entrance (ADAAG 4.13, 4.14)
If there are stairs at the main entrance, is there also a ramp or lift, or is there an alternative accessible entrance?
	Do not use a service entrance as the accessible entrance unless there is no other option.
     Yes 	No
			__  If it!! is not possible to make the main entrance accessible, create a dignified alternate accessible 		                  entrance. Make sure there is accessible parking near accessible entrances.

Do all inaccessible entrances have signs indicating the location of the nearest accessible entrance?
     Yes 	No
			__Install signs at or before inaccessible entrances. 

Can the alternate accessible entrance be used independently?
     Yes 	No
			__ Eliminate as much as possible the need for assistance -- to answer a doorbell, operate a lift, or                             !!       
                             put down a temporary ramp, for example.

Does the entrance door have at least 32 inches clear opening (for a double door, at least one 32-inch leaf)?
     Yes 	No
		__ Widen the door.
		__ Install offset (swing away) hinges.

Is there at least 18 inches of clear wall space on the pull side of the door, next to the handle?

	A person using a wheelchair needs this space to get dose eno!!ugh to open the door.

f24      Yes 	No
		__ Remove or relocate furnishings, partitions, or other obstructions.
		__ Move door.
		__ Add power-assisted door opener.

Is the threshold level (less than 1/4 inch) or beveled, up to 1/2 inch high?
     Yes 	No
		__ If there is a single step with a rise of 6 inches or less, add a short ramp. 
		__ If there is a high threshold, remove it or add a bevel.

Are do!!ormats 1/2 inch high or less, and secured to the floor at all edges?
     Yes 	No
		__ Replace or remove mats. 
		__ Secure mats at edges.

Is the door handle no higher than 48 inches and operable with a closed fist?

	The "closed fist" test for handles and controls: Try opening the door or operating the control using only one 	hand, held in a fist. If you can do it, so can a person who has limited use of his or her hands.
     Yes 	No
		__ Replace ina!!ccessible knob with a lever or loop handle. 
 		__ Retrofit with an add-on lever extension.

Can doors be opened without too much force (maximum is 5 lb.)?

	You can use a fish scale to measure the force required to open a door. Attach the hook of the scale to the 	doorknob or handle. Pull on the ring end of the scale until the door opens, and read off the amount of force 	required. If you do not have a fish scale, you will need to judge subjectively whether the door is easy enough to 	open.

     Yes 	No
		__ Adjust the door closers and oil the hinges.
!!rd 		__ Install power-assisted door openers.
		__ Install lighter doors.

If the door has a closer, does it take at least 3 seconds to close?
     Yes 	No
		__ Adjust door closer.

Emergency Egress (ADAAG 4.1.3 (14), 4.28) 
Do all alarms have both flashing lights and audible signals?
     Yes 	No
		__ Install visible and audible alarms.

!! Is there sufficient lighting in egress pathways such as stairs, corridors and exits?
     Yes 	No
			__ Upgrade, add, or clean bulbs or fixtures.

Priority 2:  Access to Goods and Services
Ideally, the layout of the building should allow people with disabilities to obtain goods or services without special assistance. Where it is not possible to provide full accessibility, assistance or alternative services should be available upon request.

Horizontal Circulation (ADAAG 4.3)
Does the accessible entrance provide direct acc!!ess to the main floor, lobby, or elevator?
     Yes 	No
		__ Add ramps or lifts. 
		__ Make another entrance accessible.

Are all public spaces on an accessible path of travel?
     Yes 	No
			__Provide access to all public spaces along an accessible path of travel. 

Is the accessible route to all public spaces at least 36 inches wide?
     Yes 	No
!!4			__Move furnishings such as tables, chairs, display racks, vending machines and counters to make 		                more room.

Is there a 5-foot circle or a T-shaped space for a person using a wheelchair to reverse direction?
     Yes 	No
		__ Rearrange furnishings, displays, and equipment.

Doors (ADAAG 4.13)
Do doors into public spaces have at least a 32-inch clear opening?
     Yes 	No
		__ Install offset (swing away) hinges. 
!!b ab __ Widen doors.

On the pull side of doors, next to the handle, is there at least 18 inches of clear wall space so that a person using a wheelchair can get near to open the door?
     Yes		No
		__ Reverse the door swing if it is safe to do so.
		__ Move or remove obstructing partitions.

Can doors be opened without too much force (5 lb maximum)?
     Yes  	No
		__ Adjust or replace closers.
		__ Install lighter doors.
!!ard		 __ Install power-assisted door openers.

Are door handles 48 inches high or less and operable with a closed fist?
     Yes  	No
		__ Lower handles.
			__ Replace inaccessible knobs or latches with lever or loop handles.
		__ Retrofit with add-on lever extensions.
		__ Install power-assisted door openers.

Are all thresholds level (less than 1/4 inch), or beveled, up to 1/2 inch high?
!!s0      Yes  	No
		__ Remove thresholds. 
		__ Add bevels to both sides.

Rooms and Spaces (ADAAG 4.2, 4.4, 4.5, 4.30)
Are all aisles and pathways to all goods and services at least 36 inches wide?
     Yes  	No
		__ Rearrange furnishings and fixtures to clear aisles.

Is there a 5-foot circle or T-shaped space for turning a wheelchair completely?
     Yes  	No
!!lpar		__ Rearrange furnishings to clear more room.

Is carpeting low-pile, tightly-woven, and securely attached along edges?
     Yes  	No
		__ Secure edges on all sides. 
		__ Replace carpeting.

In routes through public areas, are all obstacles cane detectable (located within 27 inches of the floor or protruding less than 4 inches from the wall), or are they higher than 80 inches?
     Yes  	No
		__ Remove obstacles.
		__ Install!! furnishings, planters, or other cane-detectable barriers underneath the obstacle.

Do signs designating permanent rooms and spaces, such as rest room signs, exit signs, and room numbers, comply with the appropriate requirements for accessible signage?
     Yes  	No
			__ Provide signage that has raised and brailled letters, complies with finish and contrast standards, 	        	                 and is mounted at the correct height and location.

Controls (ADAAG 4.27)
Are all controls that are available for use by the public (including electrical, mechanical, window, cabinet, game, a!!nd self-service controls) located at an accessible height?r      Yes  	No
		__ Relocate controls.

	Reach ranges: The maximum height for a side reach is 54 inches; for a forward reach, 48 inches. The minimum 	reachable height is 15 inches.

Are they operable with a closed fist?	
     Yes  	No
                        __ Replace controls.

Seats, Tables, and Counters (ADAAG 4.2, 4.32)
!!Are the aisles between chairs or tables at least 36 inches wide?
     Yes  	No
			__Rearrange chairs or tables to provide 36-inch aisles.

Are the spaces for wheelchair seating distributed throughout?
     Yes  	No
			__Rearrange tables to allow room for wheelchairs in seating areas throughout the area.
		__ Remove some fixed seating.

Are the tops of tables or counters between 28 and 34 inches high?
!!720      Yes  	No
i-340			__Lower at least a section of high tables and counters.

Are knee spaces at accessible tables at least 27 inches high, 3 inches wide, and 19 inches deep?
     Yes  	No
		__ Replace or raise tables.

Vertical Circulation (ADAAG 4.3)
Are there ramps or elevators to all levels?
     Yes  	No
		__ Install ramps or lifts.
		__ Modify a servic!!e elevator.
			__Relocate goods or services to an accessible area.

On each level, if there are stairs between the entrance and/or elevator and essential public areas, is there an accessible alternate route?
     Yes  	No
		__ Post clear signs directing people along an accessible route to ramps, lifts, or elevators.

Stairs (ADAAG 4.9)
Do treads have a non-lip surface?
     Yes  	No
!!		__ Add non-slip surface to treads.

pard
Do stairs have continuous rails on both sides, with extensions beyond the top and bottom stairs?
     Yes  	No
		__ Add or replace handrails.

Elevators (ADAAG 4.10)
Are there both visible and verbal or audible door opening/closing and floor indicators (one tone = up, two tones = down)?
     Yes  	No
			__Install visible and verbal or audible signals.

!f24 Are the call buttons in the hallway no higher than 42 inches?
     Yes  	No
			__Lower call buttons.
		__Provide a permanently-attached reach stick.

Do the controls outside and inside the cab have raised and braille lettering?
     Yes  	No
			__Install raised lettering and braille next to buttons.

Is there a sign on the jamb at each floor identifying the floor in raised and braille letters?
!plain      Yes  	No
par 			__Install tactile signs to identify floor numbers, at a height of 60 inches from floor. 

Is the emergency intercom usable without voice communication?
     Yes  	No
			__Replace communication system.

Are there braille and raised-letter instructions for the communication system?
     Yes  	No
			__Add simple tactile instructions.

!!lparLifts (ADAAG 4.2, 4.11)
Can the lift be used without assistance? If not, is a call button provided?
     Yes  	No
			__At each stopping level, post clear instructions for use of the lift.
			__Provide a call button.

Is there at least 30 by 48 inches of clear space for a person using a wheelchair to approach to reach the controls and use the lift?
     Yes  	No
			__Rearrange furnishings and equipment to clear more space.
!!in 
34Are controls between 15 and 48 inches high (up to 54 inches if a side approach is possible)?
     Yes  	No
			__Move controls.

Priority 3:  Useability of Rest Rooms
When rest rooms are open to the public, they should be accessible to people with disabilities. Closing a rest room that is currently open to the public is not an allowable option.

Getting to the Rest Rooms (ADAAG 4.1) 
If rest rooms are available to the public, is at least one rest room (either one for ea!!ch sex, or unisex) fully accessible?
     Yes  	No
			__Reconfigure rest room.
			__Combine rest rooms to create one unisex accessible rest room.

Are there signs at inaccessible rest rooms that give directions to accessible ones?
     Yes 	No
		__ Install accessible signs.

Doorways and Passages (ADAAG 4.2, 4.13) 
Is there tactile signage identifying rest rooms?
!!0
lpar	Mount signs on the wall, on the latch side of the door. Avoid using ambiguous symbols in place of text to 	identify rest rooms.
   	
      Yes 	No
			__Add accessible signage, placed to the side of the door (not on the door itself).
			__If symbols are used, add supplementary verbal signage.

Is the doorway at least 32 inches clear?
      Yes 	No
		__ Install offset (swing-away) hinges. 
!!ab 
tab __ Widen the doorway.

Are doors equipped with accessible handles (operable with a dosed fist), 48 inches high or less?
      Yes 	No
		__ Lower handles.
		__ Replace inaccessible knobs or latches with lever or loop handles. 
		__ Add lever extensions.
		__ Install power-assisted door openers.

Can doors be opened easily (5 lb. maximum force)?
      Yes 	No
		__ Adjust or replace clos!!ers.
		__ Install lighter doors.
		__ Install power-assisted door openers.

Does the entry configuration provide adequate maneuvering space for a person using a wheelchair?

	A person using a wheelchair needs 36 inches of clear width for forward movement, and a 5-foot diameter clear 	space or a T-shaped space to make turns. A minimum distance of 48 inches, clear of the door swing, is needed 	between the two doors of an entry vestibule.

      Yes 	No
		__Rearrange furnishings such as chairs and trash ca!!ns.
			__Remove inner door if there is a vestibule with two doors.
		__Move or remove obstructing partitions.

Is there a 36-inch-wide path to all fixtures?	
      Yes 	No
                        __Remove obstructions.

Stalls (ADAAG 4.17)
Is the stall door operable with a closed fist, inside and out?
      Yes 	No
!!		__ Replace inaccessible knobs with lever or loop handles.
		__ Add lever extensions.

Is there a wheelchair-accessible stall that has an area of at least 5 feet by 5 feet, clear of the door swing, OR is there a stall that is less accessible but that provides greater access than a typical stall (either 36 by 69 inches or 48 by 69 inches)?
      Yes 	No
		__ Move or remove partitions. 
		__ Reverse the door swing if it is safe to do so.

In the accessible stall, are there grab bars behind and on the side wall nearest to the toilet?
!!r720       Yes 	No
		__ Add grab bars.

Is the toilet seat 17 to 19 inches high?	
      Yes 	No
                        __ Add raised seat.

Lavatories (ADAAG 4.19, 4.24)
Does one lavatory have a 30-inch-wide by 48-inch-deep clear space in front?
	A maximum of 19 inches of the required depth may be under the lavatory.
      Yes 	No
!f24 		__ Rearrange furnishings.
 		__ Replace lavatory.
			__ Remove or alter cabinetry to provide space underneath. Make sure hot pipes are insulated.
		__ Move a partition or wall.

Is the lavatory rim no higher than 34 inches?	
      Yes 	No
                        __ Adjust or replace lavatory.

Is there at least 29 inches from the floor to the bottom of the lavatory apron (excluding pipes)?
      Yes 	No
!!lain 		__ Adjust or replace lavatory.

Can the faucet be operated with one closed fist?	
      Yes 	No
		__Replace faucet handles with paddle type.

Are soap and other dispensers and hand dryers 48 inches high or less and usable with one closed fist?
      Yes 	No
			__ Lower dispensers.
			__ Replace with or provide additional accessible dispensers. 
!! 
Is the mirror mounted with the bottom edge of the reflecting surface 40 inches high or lower?
      Yes 	No
		__ Lower or tilt down the mirror. 
		__ Replace with larger mirror.

Priority 4:  Additional Access
When amenities such as public telephones and drinking fountains are provided to the general public, they should also be accessible to people with disabilities.

Drinking Fountains (ADAAG 4.15) 
Is there at least one fountain with clear floo!!r space of at least 30 by 48 inches in front?
      Yes 	No
			__Clear more room by rearranging or removing furnishings.

Is there one fountain with its spout no higher than 36 inches from the ground, and another with a standard height spout (or a single "hi-lo" fountain)?
      Yes 	No
		__ Provide cup dispensers for fountains with spouts that are too high.

Are controls mounted on the front or on the side near the front edge, and operable with one closed fist?
!!4       Yes 	No
dctlpar		__ Provide an accessible water cooler.
		__ Replace the controls.

Does the fountain protrude no more than 4 inches into the circulation space?
      Yes 	No
			__Place a planter or other cane detectable barrier on each side at floor level.

Telephones (ADAAG 4.30, 4.31)
If pay or public use phones are provided, is there clear floor space of at least 30 by 48 inches in front of at least one?
      Yes !!b No
		__ Move furnishings.
		__ Replace booth with open station.

Is the highest operable part of the phone no higher than 48 inches (up to 54 inches if a side approach is possible)?
      Yes 	No
		__ Lower telephone.

Does the phone protrude no more than 4 inches into the circulation space?
      Yes 	No
			__Place a cane detectable barrier on each side at floor level.
!!tlpar

tx6460 Does the phone have push-button controls?	
      Yes 	No
		__Contact phone company to install push-buttons.

Is the phone hearing aid compatible?	
      Yes 	No
		__Contact phone company to add an induction coil (T-switch).

Is the phone adapted with volume control?	
      Yes 	No
		__Contact the phone company to add volume control.
!fs12
Is the phone with volume control identified with appropriate signage?
      Yes 	No
		__ Add signage.

Is one of the phones equipped with a text telephone (TT or TDD)?
      Yes 	No
		__ Install a text telephone. 
		__ Have a portable text telephone available.

Is the location of the text telephone identified by accessible signage bearing the International TDD Symbol?
!f24       Yes 	No
par		__ Add signage.

The End!!