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Clips January 21, 2004



Clips January 21, 2004

ARTICLES

Campaigns Use Voter Data to Find Supporters
Privacy group files complaint over data shared by Northwest Airlines
VoIP gets level pegging in Panama
Microsoft lightens up on teen's mikerowesoft site
Census Bureau to test PDAs, Web for enumeration
Idaho governor calls for tech office

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Reuters
Campaigns Use Voter Data to Find Supporters
Tue Jan 20,11:09 AM ET
By Andy Sullivan

WASHINGTON (Reuters) - Faced with the possibility of another close election, U.S. political campaigns and advocacy groups are drawing up detailed profiles of the voters who will determine their success at the polls next fall.


Political groups are finding out what kind of car their prospective supporters drive, how much they earn, what sort of neighborhood they live in and what magazines they read.


They may not know how individuals voted in the last election, but they do know who showed up at the polls and whether they are registered with a particular party -- strong indicators of how they are likely to vote in the November election, experts say.


"It's pretty scary, the stuff you can get on people," said Robert Richman, founder of the liberal campaign consulting firm Grassroots Solutions.


Political groups say such "voter targeting" allows them to organize voter-registration drives, communicate with supporters and sway undecided voters to their cause.


But such tactics lead to ideological polarization and declining voter turnout as campaigns tailor their message to a dedicated core of likely supporters, some critics say.


"Elections are supposed to be about the give and take of political ideas, but increasingly elections are about going out and trying to get market share," said Kim Alexander, executive director of the California Voter Project, a nonpartisan public interest group.


The raw data for much of this activity flows through a rickety row house tucked behind the U.S. Capitol, where Aristotle International Inc. compiles and constantly updates a list of some 160 million voters.


On a recent afternoon, company President Dean Aristotle Phillips searched the voter database for Democratic women between 35 and 45 years old in Fairfield County, Connecticut, who have indicated they don't want to receive telemarketing calls.


The computer returned 3,004 matches, with a long list of personal details: name, address, phone number, income level, whether they have children, household size, whether they have an "ethnic" surname. Contributions to political candidates, arts organizations, environmental groups and other interest groups were also noted.


VOTING HISTORY MOST VALUABLE


Most valuable is the voter history, which reveals how many elections the person has participated in since 1984. Reliable voters are especially prized, Phillips said.


"A voter who voted in every single election in the past 10 years is more likely to show up on polling day," he said.


Nearly half of the 535 members of the U.S. Congress buy voter data from Aristotle, along with state legislature candidates, party organizations and interest groups like the NAACP at a rate of $25 per 1,000 names.


Campaigns can then augment that data with car registration records, home sale records and magazine subscriptions to determine who is worth contacting.


A registered Democrat who votes regularly and has donated money to abortion rights causes will probably be receptive to other liberal causes, while the National Rifle Association might be interested in a list of people who have taken out hunting licenses to expand its membership base, experts said.


Many political groups are reluctant to reveal techniques for fear they could be adopted by the other side.

  



"The less that's revealed to the Democrats, the better," said Christine Iverson, a spokeswoman for the Republican National Committee (news - web sites).

Detailed voter databases allow campaigns to save money on postage by sending mailings only to those households that might be receptive. Volunteers going house-to-house can know whether to knock on a door or pass it by.

"Campaigns have limited resources," Grassroots Solutions' Richman said. "It doesn't make sense to try to talk to everybody."

But if candidates are only speaking to their most loyal supporters, those who may not fall neatly on either side of the ideological divide may be overlooked, Alexander said, noting that voter turnout has declined steadily.

"There are the American people and there are the American voters, and they are not one and the same," she said.
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USA Today
Privacy group files complaint over data shared by Northwest Airlines

MINNEAPOLIS (AP)  An electronic privacy group called for an investigation into Northwest Airlines on Tuesday after reports that the nation's fourth-largest carrier shared passenger data with the government after the Sept. 11 attacks.

The Electronic Privacy Information Center complaint, filed with the Transportation Department, calls for possible sanctions against Northwest for what it called unfair and deceptive trade practices. The center also asked the Transportation Department to order Northwest to notify all affected passengers that travel information was disclosed to NASA.

Eagan-based Northwest gave passenger records covering October to December 2001 to NASA for a study on passenger screening. NASA kept the records for about two years, returning them to Northwest after JetBlue Airways found itself apologizing to its passengers for sharing data with a defense contractor.

JetBlue's chief executive sent an apologetic e-mail to customers in September after revelations that the airline gave 5 million passenger itineraries to a Defense Department contractor studying ways to identify "high risk" airline customers.

The release of Northwest's records was made public over the weekend by the privacy group, which used the Freedom of Information Act to request NASA documents that showed that Northwest had shared the data.

The group said Northwest violated its own privacy policy by sharing the records, and pointed out that Northwest chief executive Richard Anderson and spokesman Kurt Ebenhoch both denied last year that the airline shared the data. On Sunday, Northwest said Anderson and Ebenhoch had been unaware that the records were given to the government at the time they were asked about it.

Northwest had no comment on the complaint on Tuesday.

Northwest hasn't said how many passenger records were involved, but Transportation Department figures show the airline carried more than 10.9 million people during that time.

The privacy group's general counsel, David Sobel, said his group plans to sue on Thursday to force NASA to release more information, including whether other airlines shared such data.

The Transportation Department said it would look into the complaint.
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CNET News.com
VoIP gets level pegging in Panama
Last modified: January 20, 2004, 3:44 PM PST
By Ben Charny
Staff Writer, CNET News.com

Panama is set to introduce a tax that treats traditional and Internet phone calls the same way, a "technology agnostic" regulation that has had a mixed welcome from broadband phone providers.

Last week, lawmakers in the Central American country approved a regulation that will impose a 12 percent tax on all international calls, including those that use voice over Internet Protocol (VoIP) technology to make phone calls over a broadband connection.

The tax, which goes into effect in March, is another sign that VoIP is gaining mass-market acceptance as a way to make international and long-distance calls. VoIP calls are typically cheaper for customers than those connected via privately owned telephone networks.

Currently, about 11 percent of all voice traffic worldwide is classified as VoIP, but less than 1 percent of those calls is initiated on a VoIP phone linked to a computer, as opposed to a regular home phone.

But as more calls find their way off traditional phone networks and onto the Internet, regulators say governments risk losing billions of dollars in telephone tax revenue, which typically goes toward supporting universal services such as 911. Panama, for instance, is estimated to have lost $12 million in taxes through people using the Internet to make international calls.

VoIP providers, currently embroiled in a struggle over industry oversight in the United States, have bristled in the past at any suggestion of regulation. However, some companies said on Tuesday that they are beginning to warm up to a technology-agnostic approach.

Bryan Weiner, the president of Net2Phone, Panama's largest VoIP provider, said he supports Panama's "one law covers every technology" approach. One argument in its favor is that the 12 percent tax would usually work out cheaper than the levy of $1 per international call it replaces.

"Some might say it's bad news, because it's a tax," Weiner said. "As long as it's a level playing field, we're happy."

But Huw Rees, a spokesman for broadband phone service provider 8x8, said the new approach sounds as "confusing and convoluted" as earlier attempts to regulate the VoIP industry. For instance, Internet phone providers routinely don't charge customers for calls to other subscribers. If they followed Panama's lead, governments taxing those calls would collect "12 percent of zero, which is zero, I guess," Rees said.

"We're not trying to break the law. But some of them are pretty foolish."

Turkey and Pakistan are also expected to adopt telephone rules that, like Panama's, treat VoIP providers no differently than traditional phone providers.
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USA Today
Microsoft lightens up on teen's mikerowesoft site
Posted 1/20/2004 7:35 PM     Updated 1/20/2004 10:21 PM

TORONTO (Reuters)  Microsoft indicated Tuesday it might have overreacted to the Web site of Canadian teenager Mike Rowe who had added the word "soft" to his name and registered the address mikerowesoft.com.

"We take our trademark seriously, but in this case maybe a little too seriously," Microsoft spokesman Jim Desler said.

"We appreciate that Mike Rowe is a young entrepreneur who came up with a creative domain name, so we're currently in the process of resolving this matter in a way that will be fair to him and satisfy our obligations under trademark law," Desler said.

In November, Microsoft's Canadian lawyers demanded that Rowe, 17, change the name of his Internet site, claiming copyright infringement. They said they would pay Rowe, who lives in Victoria, British Columbia, $10 for his trouble. (Related story: Microsoft takes on teen over domain name)

But the high school student decided to fight back and his story got media attention to the extent that he was forced to shut down his Web site Monday morning after getting about 250,000 hits. He managed to get the site back up after moving to a service provider with greater capacity.

"I never expected this type of feedback. I have put up a defense fund so that I can hire a lawyer to guide me through the process of talking to Microsoft.... I could never think this could happen, even in my wildest dreams," Rowe wrote on his site.

Rowe is demanding $10,000 from Microsoft to change the site's name.
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USA Today
Census Bureau to test PDAs, Web for enumeration
By Dibya Sarkar, Federal Computer Week
Posted 1/20/2004 2:42 PM

In preparation of the 2010 census, U.S. Census Bureau officials are running at least two tests to evaluate new methods and procedures including data collection technologies, such as the Internet and personal digital assistants.

In an enumeration test beginning Feb. 2, bureau officials will provide U.S. citizens living abroad with the choice of mailing back a paper questionnaire or responding via the Internet. The second test, beginning in early March, will involve mailing paper questionnaires to seven neighborhoods in northwest Queens, N.Y., and to three southwest Georgia counties: Colquitt, Thomas and Tift.

Bureau officials will not release official population statistics because the main thrust is to evaluate various methods and technologies, said Kimberly Crews, the bureau's senior public affairs specialist. However, in the overseas test, officials are exploring not only the technology but also the feasibility of counting private U.S. citizens who are not with the military or federal government.

"We get a count from the military and government as to who's where and which country and what their home state is," she said. "So the other people who live overseas don't get counted, and there's been some movement from some groups that we should count people who live overseas," she said.

The first tests will be conducted in France, Kuwait and Mexico. The questionnaire will include questions such as name, relationship to others in the household, age, sex, race or Hispanic origin, citizenship, last U.S. address and passport number.

"And they will have the option of responding by paper questionnaire or via the Internet," she said. "I assume most of them will probably respond via the Internet but we'll see."

There's no Internet response option on the second test, but census takers equipped with PDAs would be deployed to follow up on households that didn't send back questionnaires, Crews said. It will be the first time such handheld devices are used for that kind of work, although laptop computers were used in a limited fashion during the last decennial census, Crews said. In testing the usability and security of PDAs, census takers would be able to get their assignments electronically, she said.

Over the next four years, Crews said several more similar tests using the Internet and PDAs at specific sites would be conducted. "And then in 2008 we have a dress rehearsal," she said. "So in 2008, basically whatever technologies have been accepted, what will be used in 2008, are the ones that will be used in 2010."
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USA Today
Editor of satirical Web site won't face criminal libel charge
Posted 1/20/2004 8:02 PM

GREELEY, Colo. (AP)  The editor of a satirical Web site called the Howling Pig won't be charged with criminal libel for poking fun at a University of Northern Colorado professor, prosecutors said.

Howling Pig editor Thomas Mink's comments about business professor Junius "Jay" Peake didn't break any laws, Weld County District Attorney Al Dominguez said Monday.

Officers confiscated Mink's computer from his home after Peake went to police and prosecutors about the Web site.

The site carried a photograph of Peake, altered to look like KISS guitarist Gene Simmons, and said "Mr. Junius Puke" was a former KISS roadie who made a fortune by riding "the tech bubble of the nineties like a $20 whore."

Mink sued in U.S. District Court in Denver, saying the seizure of his computer violated his privacy, his free speech rights and his constitutional protection from unreasonable searches and seizures.

The suit alleged a detective told Mink to stop publishing the online newsletter and warned he could face criminal libel charges.

U.S. District Court Judge Lewis Babcock ordered police to return Mink's computer and barred prosecutors from charging Mink with criminal libel while he considered the constitutionality of the statute designating it a crime.

Dominguez said he had read an inch-think packet of printouts from the Howling Pig, "and I can't see anything criminally libelous in it."

Dominguez said the case might fit closer into the category of civil libel. Peake said he had no plans to file a civil suit.

"First of all, it would cost me $25,000 to $50,000 for attorney fees, and then I'd be suing someone who doesn't have any money," he said.

Peake, an outspoken campus conservative, said he didn't ask for a criminal investigation.

"I just went to the D.A. to try to find out who was writing those things about me," Peake said. "I'm surprised this thing got so blown out of proportion."

Mink said he would press his fight against Colorado's criminal libel law, saying it violates free speech.

"Even if they don't pursue charges against me, they still searched my house and took my computer," Mink said. "I think the courts should look into that."

The Howling Pig has received more than 10,000 hits since Mink's case made the news. The site remains online.
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USA Today
Worst spammers unfazed as law trips other e-mailers
By Jon Swartz, USA TODAY

The new federal anti-spam law is having an impact on many, it seems  but not the biggest spammers.

The law's intent was to ban billions of junk e-mail messages sent daily. But there have been unintended consequences.

Companies that don't technically spam but send commercial e-mail are scrambling to change tactics so they don't break the law, which went into effect Jan. 1. Previous state anti-spam laws allowed companies to send junk e-mail to current customers. The federal law includes new rules for commercial e-mail.

For the first time, many businesses are offering opt-out options, which let recipients unsubscribe from e-mail lists, and are including physical addresses in their e-mail to avoid running afoul of the law. It carries fines of $250 per e-mail.

"Smaller companies are especially grappling with the law," says Deborah Thoren-Peden, a privacy lawyer who advises firms. "Anyone with a customer database has to re-evaluate their e-mail policy."

Meanwhile, most of the largest bulk e-mailers, who use sophisticated software to cover their tracks, continue to send illegal mass mailings for porn, get-rich-quick schemes and miracle drugs, anti-spam groups say. About 58% of e-mail monitored in January by spam-filtering company Brightmail was spam, it says.

The federal law authorizes the Federal Trade Commission to create a "do not spam" list. It bars spammers from disguising their identities and harvesting addresses from the Web. Commercial messages must include opt-out options. But the Can-Spam Act has also affected businesses in other ways, including:

? Most companies are building new internal e-mail controls to make sure they don't send e-mail to customers who've asked not to be e-mailed. That often means building a system to delete names from customer databases. That's tricky because customer names sometimes are in multiple databases. The law gives companies 10 business days to process an opt-out request.

Tweaking e-mail systems is "not a snap, but not insurmountable," says Dan Jaffe, executive vice president of the Association of National Advertisers. Last year, the association developed guidelines advising members, such as Procter & Gamble, how to navigate the law.

? Some small businesses are ditching e-mail marketing. Mike O'Brien, co-founder of Financial-Aid.com, stopped last year. He calculated it would cost $100,000 a year in personnel and technology to make his company's e-mail system comply with the law. Instead, he increased advertising with Microsoft MSN and Yahoo.
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Federal Computer Week
Idaho governor calls for tech office
BY Diane Frank
Jan. 13, 2004 

Idaho Governor Dirk Kempthorne this week announced the creation of a new Office of Science and Technology to lead the state's continued efforts to enhance both areas.

In his State of the State address on Jan. 12, Kempthorne proposed a new investment of $100,000 to start the office, but the money will also build on existing projects implemented following recommendations from the state's Science and Technology Advisory Council.

The council advises the state on how science and technology can enhance Idaho's economy, and contributes to the development and implementation of the state's information technology strategic plan. Projects already underway include centers across the state that allow agencies to interface with universities and technology companies, and tech-related tax credits for research and development centers and broadband access.

"You've seen the importance of science and technology to Idaho's economy," Kempthorne said. "I believe it now deserves full-time attention."

Kempthorne named Karl Tueller, deputy director of the Idaho Commerce Department, to head the new office.

The governor also said the state will soon launch the Idaho Student Information Management System (ISIMS). The system will serve as a statewide resource for student information  such as grades, attendance records and transcripts  and curriculum development and management. Teachers, students, parents and administrators will have access to different areas of the system.
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