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Clips November 25, 2002



Clips November 25, 2002

ARTICLES

Threat of U.S. Role Aided Port Deal
Panel Calls for High-Tech Warning System
Verizon Sues to Halt Privacy Rules in Wash. State
Court to decide Kazaa's U.S. liability
Open-source movement faces big adversaries
Online Campaign Fund Reports Prove Popular
Home is where the computer is
Justice is slammed again on INS systems
Praise on the Hill for Forman, but more work remains
Georgia considers bar code biometrics for driver's licenses
NEC shows off environmentally friendly PC
White House science team outlines anti-terrorism focus
Officials appeal for continued e-signature exemptions
Users Begin to Demand Software Usability Tests
Senators sketch out new broadband bill for '03
Internet forces schools to grapple with speech, copyright issues
China Tries to Woo Its Tech Talent Back Home
Electronic Transcripts Ease Way to College
Grocery Stores Checking Out Fingerprints
New spam seems to come from your own address


************************
Los Angeles Times
NEWS ANALYSIS
Threat of U.S. Role Aided Port Deal
The union and shipping lines resolved issues with an imposed settlement hanging over them.
By Nancy Cleeland
Times Staff Writer


November 25 2002

The contract that promises labor peace at West Coast ports for six years was months in the making, but only in the last few weeks did dockworkers and shipping lines move beyond acrimonious posturing to serious deal-making.

The deadlock between the International Longshore and Warehouse Union and the Pacific Maritime Assn. broke when federal mediators and a veteran AFL-CIO negotiator convinced both sides that any contract they reached on their own would be preferable to one forced on them by Congress or the courts. Under the Taft-Hartley Act, which was invoked by President Bush in early October to restore the flow of transpacific commerce, those options were possibilities.

"When I was able to convince both sides that an imposed settlement was not the way to go, that's when we saw some movement," said a weary Peter J. Hurtgen, director of the Federal Mediation and Conciliation Service who jumped into negotiations as they broke down in late September. He had pushed for an agreement by Sunday.

Two other events this month also changed the dynamics of negotiations: Republicans won a majority in both houses of Congress, diluting the union's power in Washington. Then the U.S. attorney's office declined to pursue shipping company claims that the union was orchestrating disruptive slowdowns on the docks, sending a clear message that the industry could not count on further White House intervention.

A deal on the tough issue of technology was announced three weeks ago, leaving pension and wages as the final obstacles to a deal.

Those were resolved over the weekend, when shipping companies agreed to boost pensions by more than 50%, to a maximum benefit of $63,000 per year, according to officials involved in the talks. Wages, which now start at about $27 per hour, will rise by $3 an hour over six years, they said.

For the last several weeks, negotiators regularly worked past midnight as Hurtgen shuttled between conference rooms at a San Francisco hotel.

"There was a tremendous amount of movement," he said. "It was painful, but without the pain I don't think you would have gotten to the end point, which is an agreement that both the parties can live with."

A rank-and-file vote is probable in early January, said union President James Spinosa, who was optimistic the accord would be approved.

"I think once they understand what we've done here they're going to be pleased with the efforts of our negotiating committee," he said Sunday.

The deal would have a substantial effect on marine clerks, who are among the highest-paid dockworkers, earning on average $118,000 last year, according to industry records. They would relinquish control over information flowing into the ports by computer.

Under previous contracts, clerks had the right to retype every cargo list and trucking order as it entered, which port terminal operators said was highly inefficient. An estimated 400 to 600 marine clerk jobs are expected to be eliminated during the next few years as a result. However, the contract guarantees lifetime employment to all 1,600 registered clerks in the union.

In return, the union maintains jurisdiction over all remaining clerk jobs and gains control over certain planning positions, which are now nonunion.

The length of the contract, at six years, is double the term of recent contracts. Lengthy contracts often are viewed as concessions by labor. In this case, however, the amount of time was needed to fund the pension increases sought by union negotiators, Hurtgen said. Shipping lines said the longer contract should help ensure stability as the new technology is implemented.

The contract also sets out a collaborative process for implementing labor-saving technology.

"It requires the parties to sit down and talk about technology, what the process is, how it gets implemented, rather than using the adversarial process of implementing it and then fighting over it," said Joseph Miniace, PMA's president and lead negotiator.

"We are now forcing ourselves to sit down and act like businesspeople taking care of a business that has a lot of public impact," he said.

The conciliatory words Sunday were a far cry from the tough stance Miniace took heading into negotiations last spring, when he warned that shipping companies would not tolerate union slowdowns and were prepared to shut down the ports if they were staged.

In late September, after the union rejected a technology proposal and shipping companies reported signs of a slowdown, Miniace made good on that threat. He closed ports along the coast for 10 days.

They were reopened Oct. 9 under a federal court injunction, after Bush invoked the Taft-Hartley Act for the first time in 24 years. The lockout stranded more than 200 enormous container vessels, disrupted retailers and manufacturers, and underscored the nation's dependence on global trade. About $300 billion in goods, from produce and automobiles to electronics and clothing, flow through West Coast ports each year.

On Sunday, Miniace declined to discuss the shutdown, other than to say it was "necessary." But he added that he was deeply troubled by its effect on the U.S. economy. "You hate to hear about the personal problems that you have been part of creating," he said.

For its part, the negotiations have caused the ILWU to reassess its long-standing tradition of feisty independence. The unusual hard line of shipping companies, which the union said was bolstered by support from the White House, forced the union to seek allies.

In mid-summer, the AFL-CIO sent senior officials to the talks. And when they deteriorated, Secretary-Treasurer Richard Trumka, the federation's No. 2 official, joined the talks in San Francisco.

Trumka, the former president of the United Mine Workers and a skilled negotiator, was credited by all sides with being a stabilizing force at the table. A union spokesman said his presence persuaded the ILWU to become more active in the labor federation, which it joined only in 1988.

"The culture of the ILWU will never be the same when it comes to bargaining," said Ron Judd, the federation's regional director. "They realize now there are forces out there they have to contend with. They can't be an isolated island in the greater sea of the labor movement anymore."

Ramon Ponce de Leon, president of the ILWU's Local 13 in Los Angeles who sat in on negotiations during the last week, conceded that all sides in the long, contentious process made mistakes. But he insisted the shipping companies were the aggressors by ordering the lockout.

"There's no template for negotiating after a lockout when the whole economy is dependent on your industry. It all has to go on instinct," he said.

"It was a learning process for everybody. You know, you learn in the valleys, when your back's against the wall. That kind of experience brings you knowledge. What we do with that knowledge over the next six years will show whether we gained wisdom or not."
*******************************
New York Times
November 25, 2002
Panel Calls for High-Tech Warning System
By PHILIP SHENON


WASHINGTON, Nov. 24 An expert panel that includes some of the government's leading emergency managers has recommended the creation of a high-technology national warning system that would alert the public to emergencies, including terrorist attacks and other crises.

In a report scheduled to be made public on Monday, the group said that the government's current emergency warning systems were inefficient and outdated, and that a new integrated system should be the responsibility of the Department of Homeland Security.

While the group did not call for the end of the color-coded terrorism alert system created in March by the White House, it did note that there was widespread public confusion over the system.

The group, which calls itself the Partnership for Public Warning and includes representatives from the Federal Emergency Management Agency, the Federal Bureau of Investigation, the Nuclear Regulatory Commission and the American Red Cross, said the current hodgepodge of emergency warning systems "do not reach most of the people at risk."

"We believe that the new Department of Homeland Security should take responsibility for leading development of a national all-hazard public warning architecture," the group said. "The need for such a system is considered extremely compelling."

President Bush is scheduled on Monday to sign the bill creating the Department of Homeland Security and to announce that he will nominate Tom Ridge, now the White House domestic security adviser, to be the department's first secretary. The department would formally open its doors in late January.

A spokesman for Mr. Ridge, Gordon Johndroe, said today that the administration was already studying the nation's emergency warning systems.

"Since Sept. 11, we've been looking at the most effective ways to alert people to the terrorism threat," Mr. Johndroe said. "We are in the process of working with a variety of industries, their associations, as well as media organizations and government entities."

The group's report, which grew out of a conference among the emergency managers last June, noted that the federal warning system known as the Emergency Alert System was a vestige of the cold war and had been "designed to allow the president to warn the entire nation of major events such as an incoming enemy missile with a nuclear warhead."

The group suggested that a new system could allow the government to issue warnings of terrorist attacks and other threats via telephone, cellphone, television and radio, possibly through computer chips embedded in the devices.

"Warnings about events seconds, minutes or hours away need to be disseminated rapidly through special warning systems," the group said. "At 2 a.m., traditional communications channels are simply ineffective."

The chairman of the panel, Peter Ward, a retired seismologist with the United States Geological Survey, said in an interview that much of the technology needed to create a national alert system already existed. "We're not talking about big money; we're not talking about big government," Mr. Ward said.

He said the need for the system had grown immensely since the Sept. 11 attacks and that the government needed to find a way on a neighborhood-by-neighborhood, even person-by-person, basis to alert the public to imminent threats.

"Our vision down the road is that every person at risk from natural disaster, an accident or terrorism would get a heads-up," he said. "Every piece of electronics you own be it a cellphone, a car phone, a computer, a radio, a television should have the ability of giving you that heads-up."

He said the possibility that terrorists might use weapons of mass destruction on American soil should increase the urgency to create a technically advanced system.

"It's not hard to think of many scenarios with weapons of mass destruction where, if you can get to people right away and tell them to get out of harm's way, you can save thousands of lives," he said. "Our ability to do that at the moment is almost nonexistent. What worries me is that one of these days, an event like that will happen and thousands of people will die, and they didn't need to."
*******************************
Associated Press
FTC OKs AOL Time Warner Applications
Fri Nov 22


WASHINGTON (AP) - The Federal Trade Commission on Friday unanimously endorsed four AOL Time Warner Inc. applications seeking approval of nonaffiliated Internet Service Providers and alternative cable broadband service agreements.



In December 2001, New York-based AOL Time Warner received regulatory approval to offer America Online service over its cable and television networks by allowing certain Internet rivals to have the same access.


The FTC had been reviewing the rival service deals over the past two years, as part of the conditions it placed on AOL and Time Warner before allowing their $124 billion merger to proceed in December 2000.



In a press release Friday, the FTC said four nonaffiliated ISPs could compete with AOL Time Warner on a regional basis: LocalNet Corp. in Portland, Maine; Duro Communications Corp. in Birmingham, Ala., Jackson/Monroe, Miss., Memphis, Tenn., and North and South Carolina; ShreveNet Inc. in Shreveport, La.; and Applied Technology Group Inc. in Bakersfield, Calif.



Shares of AOL Time Warner closed Friday at $15.89, up 20 cents, or 1 percent, on the New York Stock Exchange (news - web sites).


********************************
Reuters
Verizon Sues to Halt Privacy Rules in Wash. State



NEW YORK (Reuters) - Verizon Communications Inc. (NYSE:VZ - news), the largest U.S. telephone carrier, on Friday filed a lawsuit against Washington state regulators charging that their rules to safeguard customer privacy would inhibit the company's ability to serve customers and develop new products.


Verizon said the Washington Utilities and Transportation Commission (WUTC) adopted rules that put restrictions on its ability to speak to its customers regarding other products and services it provides.



"No recognized privacy interest is served by restricting the ability of telecommunications carriers to speak with their own customers about improvements to existing services or new communications-related services," Verizon said in the lawsuit, which was filed in the U.S. District Court for the Western District of Washington State.



The rules, which require customers to agree to allow their personal information to be used, also would inhibit Verizon's ability to discuss and analyze customer information internally and among affiliates, independent contractors and joint venture partners, the company said.



The use and discussion of some customer information is crucial for "the development of new products and services and to its ability to market those products and services to the most likely buyers within its customer base," New York-based Verizon said.



The WUTC acknowledged that its rules were tough, but said consumers wanted stiff protections for personal information such as where, when and to whom they place calls, as well as the types of services they use and how frequently they use them.



TOUGHEST IN THE NATION



"Our rules, we understand, are the toughest in the nation for consumer privacy," said WUTC spokeswoman Marilyn Meehan. "We certainly don't dispute that the rule is strong, but we think that's what consumers expect and deserve and that's what they've asked us for."



Verizon contended that the WUTC's rules "are substantially more restrictive" than those that were struck down on in 1999 by the Court of Appeals for the Tenth Circuit, which found that the rules ran afoul of free speech rights guaranteed by the U.S. Constitution.



In response the court decision, regulators at the Federal Communications Commission (news - web sites) in July adopted new rules that telephone companies be allowed to share, without consent, private customer data with affiliates that offer communications-related services.


Under the federal rules, consumers have the right to opt out of having their information used for marketing purposes. But consumers must approve when a telephone company wants to share their information with unrelated third parties or affiliated companies that do not provide communications-related services.

"Given that both the Tenth Circuit and the FCC (news - web sites) already have concluded that the restrictive 'opt-in' approach taken by the WUTC is contrary to the First Amendment," Verizon said it sought an injunction preventing the WUTC's new rules from going into effect on January 1.

The WUTC argued that its rules balance customers' privacy and the companies' freedom to run their businesses. The state regulators "carefully balanced what we thought were the First Amendment rights of companies to speak with their customers, and customers who want more protection of their privacy. It's a question of whose property you think that information is," Meehan said.
****************************
News.com
Court to decide Kazaa's U.S. liability
By John Borland
Staff Writer, CNET News.com
November 24, 2002, 6:00 AM PT



A Los Angeles federal judge will hear arguments Monday as to whether record companies and movie studios can sue the parent company of Kazaa, the most popular online file-swapping service, in the United States.


Much of Kazaa's future, from a business and legal perspective, hangs on the judge's decision. The parent company, Sharman Networks, is headquartered in Australia and incorporated in the Pacific Island nation of Vanuatu, and has tried to keep business contact with the United States to a minimum in order to decrease its legal risk.

If a judge says Sharman can be sued in the United States, Kazaa will get sucked into the same legal maelstrom that has grabbed Napster, Aimster, Audio Galaxy, Grokster and Morpheus, closing some of the popular services and threatening the existence of the others. The Kazaa case is the biggest yet in the recent copyright wars that have been testing the international reach of U.S. courts.


"There are obviously a lot of companies that hope being offshore will give them some immunity from the incredible litigation machine," said Fred von Lohmann, senior intellectual-property attorney for the Electronic Frontier Foundation, which is representing Sharman rival Streamcast Networks in an associated case. The judge's decision, von Lohmann said, "will send an important message."


The issue of cross-border legal reach has become increasingly important as companies dealing in file-swapping, and other Internet businesses offering copyrighted works, have popped overseas. Record companies, movie studios and software companies have been forced to scramble and use unconventional legal and technological means to attack these services.

The Kazaa case itself may not lead to a sweeping legal precedent, however. Jurisdictional arguments rise and fall on whether a company has sufficient contact with United States residents to make it liable under U.S. law. However, in Sharman's case, the company itself has a contract with its peer-to-peer technology vendor, Blastoise, which says that disputes should be litigated in Los Angeles court, according to a record industry attorney.

"There's nothing novel in the law here," said Recording Industry Association of America (RIAA) Senior Vice President Matt Oppenheim.

Sharman attorney Rod Dorman said the earlier contract has been renegotiated so that any disputes would take place in the United Kingdom, not the United States. He says the company simply hasn't had enough business contact inside the United States to be sued there.

That doesn't mean the company is trying to avoid legal contact with the record labels or movie studios altogether. The copyright holders can come to the company's headquarters in Australia and sue it there, Dorman said.

"Sharman has not purposively availed itself of the privileges of doing business in California to a sufficient amount to establish jurisdiction," Dorman said.

Sharman has expanded its operations to allow commerce activities and advertising inside its Kazaa file-swapping service over the past few months. However, it has backed away from offering a promised paid subscription service, many of the subscribers to which would have likely been U.S. residents. That decision could be revisited should a judge rule that it is already subject to U.S laws.

If Sharman loses this round, the company will be added to a larger lawsuit ongoing against Streamcast Networks and Grokster, two rival file-swapping companies that use the same underlying technology as Sharman.

A critical hearing in that case will be held Dec. 2, in which both sides will argue that the case should be concluded immediately with a so-called summary judgment without going to a full trial. Each side is arguing for the completion of the case in its own favor.

The hearing Monday will take place at 1:30 PST in Federal Judge Stephen Wilson's court in Los Angeles.
****************************
Boston Globe
Free software vs. Goliaths
Open-source movement faces big adversaries
By Hiawatha Bray, Globe Staff, 11/25/2002


is speech completed, Eben Moglen retreated into the living room of MIT computer science professor Hal Abelson, uncapped a pen, and wrote out a check for $20,000.

No doubt he can afford it. Law professors at Columbia University probably earn a pretty penny. Still, the money's going to the Free Software Foundation, the Cambridge nonprofit group that might be termed the Vatican of the open-source software movement. Moglen's been fighting the foundation's legal battles for years, free of charge. You'd think that would be enough of a contribution.

Moglen didn't think so. He'd come to town to appeal for donations from concerned software geeks and couldn't pass the hat without putting in a few bucks of his own.

But why so generous? Because Moglen is one worried guy. Even though the free software movement has generated a host of major products - the Linux operating system, the Apache Web server, the Emacs text editing system - Moglen thinks the movement faces a struggle for survival, with scarcely a dime in its war chest. ''We're a small organization running a big revolution,'' said Moglen, ''and we have big adversaries.''

The foundation is based on the idea that software should be entirely open, with users free to study its underlying source code and modify it in any way they wish. Its enemies, in Moglen's view, are the companies that want to turn our computer software and hardware into hermetically sealed black boxes. Commercial software makers, movie makers, and music producers are desperate to prevent us from making perfect - and perfectly illegal - digital copies of their products.

Their arsenal includes software patents to prevent other free software writers from emulating useful new features, laws that forbid free software programmers from bypassing encryption software, and, perhaps someday, a chip that could stop your machine from running free software at all.

Free software folk are utterly opposed to the idea of patenting software and ferociously hostile to computers with built-in anti-

piracy hardware. And they insist on the right to produce software that bypasses any security feature the music and movie makers might conceive. All this sets the stage for a series of legal duels that the Free Software Foundation presently can't afford to fight.

The organization is already engaged in a campaign against the Digital Millennium Copyright Act, a law that bans consumers from circumventing the encryption of digital music and movies. Norwegian teenager Jon Johansen wrote a program that cracked digital movie encryption, so he could view DVDs on his Linux computer; his reward was a brief stay in jail. So far US courts have upheld the DMCA and refused to allow Web sites to offer copies of Johansen's software. But the foundation vows to continue the fight.

They've won some potent allies, too. Richard Clarke, President Bush's director of computer network security, has said that the DMCA's antipiracy restrictions should be relaxed. And US Representative Rick Boucher, a Virginia Democrat, has drawn up legislation to do exactly that. ''There is a rising tide of public sentiment that the DMCA went too far,'' says Boucher. ''It criminalizes conduct that is really innocent.'' Boucher's law would legalize Johansen's software for personal use, but not for those wanting to mass-produce illegal copies of a video.

Still, Boucher said it may be a couple of years before his legislation is passed. Meanwhile, the Free Software Foundation must keep battling the DMCA. And there are more battles to come.

Patents, for instance. Microsoft Corp. last year said it would freely share its patented methods for file swapping between computers - with one exception. Producers of free software would not be allowed to use the patent.

Moglen calls it a warning shot. Microsoft could undercut the growing popularity of Linux by patenting future technologies, then refusing to license the patents to free software makers. This could make it impossible for Linux or other free software products to interoperate with Windows. And the Free Software Foundation's only recourse would be a long, costly fight in the patent courts.

''We have no truck with software patents, and we will continue to litigate against them,'' Moglen said. But his $20,000 wouldn't even cover the photocopying bills in a major patent fight. No wonder he's passing the hat.

On the far fringes of peril, there's the plan by Senator Ernest Hollings, a South Carolina Democrat, to force computer makers to build anti-piracy chips into their hardware. Boucher said this legislation died in committee, thanks to vehement opposition from Vermont Democrat Senator Patrick Leahy. But Moglen still frets about the lobbying clout of the Hollywood movie studios, and calls upon his fellow geeks to pony up now for the conflicts to come.

The coders who gave us free software only cared about writing quality code, and never mind about politics and patent rights. Their own success has brought that era to an end. Whether free software can remain free is becoming an issue of national policy and, as Moglen said, ''we live in a place where policy discussion is conducted with money.''

Hiawatha Bray can be reached at bray@xxxxxxxxxx
******************************
Associated Press
Open-source movement faces big adversaries
By Hiawatha Bray, Globe Staff, 11/25/2002

is speech completed, Eben Moglen retreated into the living room of MIT computer science professor Hal Abelson, uncapped a pen, and wrote out a check for $20,000.

No doubt he can afford it. Law professors at Columbia University probably earn a pretty penny. Still, the money's going to the Free Software Foundation, the Cambridge nonprofit group that might be termed the Vatican of the open-source software movement. Moglen's been fighting the foundation's legal battles for years, free of charge. You'd think that would be enough of a contribution.

Moglen didn't think so. He'd come to town to appeal for donations from concerned software geeks and couldn't pass the hat without putting in a few bucks of his own.

But why so generous? Because Moglen is one worried guy. Even though the free software movement has generated a host of major products - the Linux operating system, the Apache Web server, the Emacs text editing system - Moglen thinks the movement faces a struggle for survival, with scarcely a dime in its war chest. ''We're a small organization running a big revolution,'' said Moglen, ''and we have big adversaries.''

The foundation is based on the idea that software should be entirely open, with users free to study its underlying source code and modify it in any way they wish. Its enemies, in Moglen's view, are the companies that want to turn our computer software and hardware into hermetically sealed black boxes. Commercial software makers, movie makers, and music producers are desperate to prevent us from making perfect - and perfectly illegal - digital copies of their products.

Their arsenal includes software patents to prevent other free software writers from emulating useful new features, laws that forbid free software programmers from bypassing encryption software, and, perhaps someday, a chip that could stop your machine from running free software at all.

Free software folk are utterly opposed to the idea of patenting software and ferociously hostile to computers with built-in anti-

piracy hardware. And they insist on the right to produce software that bypasses any security feature the music and movie makers might conceive. All this sets the stage for a series of legal duels that the Free Software Foundation presently can't afford to fight.

The organization is already engaged in a campaign against the Digital Millennium Copyright Act, a law that bans consumers from circumventing the encryption of digital music and movies. Norwegian teenager Jon Johansen wrote a program that cracked digital movie encryption, so he could view DVDs on his Linux computer; his reward was a brief stay in jail. So far US courts have upheld the DMCA and refused to allow Web sites to offer copies of Johansen's software. But the foundation vows to continue the fight.

They've won some potent allies, too. Richard Clarke, President Bush's director of computer network security, has said that the DMCA's antipiracy restrictions should be relaxed. And US Representative Rick Boucher, a Virginia Democrat, has drawn up legislation to do exactly that. ''There is a rising tide of public sentiment that the DMCA went too far,'' says Boucher. ''It criminalizes conduct that is really innocent.'' Boucher's law would legalize Johansen's software for personal use, but not for those wanting to mass-produce illegal copies of a video.

Still, Boucher said it may be a couple of years before his legislation is passed. Meanwhile, the Free Software Foundation must keep battling the DMCA. And there are more battles to come.

Patents, for instance. Microsoft Corp. last year said it would freely share its patented methods for file swapping between computers - with one exception. Producers of free software would not be allowed to use the patent.

Moglen calls it a warning shot. Microsoft could undercut the growing popularity of Linux by patenting future technologies, then refusing to license the patents to free software makers. This could make it impossible for Linux or other free software products to interoperate with Windows. And the Free Software Foundation's only recourse would be a long, costly fight in the patent courts.

''We have no truck with software patents, and we will continue to litigate against them,'' Moglen said. But his $20,000 wouldn't even cover the photocopying bills in a major patent fight. No wonder he's passing the hat.

On the far fringes of peril, there's the plan by Senator Ernest Hollings, a South Carolina Democrat, to force computer makers to build anti-piracy chips into their hardware. Boucher said this legislation died in committee, thanks to vehement opposition from Vermont Democrat Senator Patrick Leahy. But Moglen still frets about the lobbying clout of the Hollywood movie studios, and calls upon his fellow geeks to pony up now for the conflicts to come.

The coders who gave us free software only cared about writing quality code, and never mind about politics and patent rights. Their own success has brought that era to an end. Whether free software can remain free is becoming an issue of national policy and, as Moglen said, ''we live in a place where policy discussion is conducted with money.''

Hiawatha Bray can be reached at bray@xxxxxxxxxx

****************************
New York Times
November 25, 2002
Online Campaign Fund Reports Prove Popular
By REBECCA FAIRLEY RANEY

In the last five years, new technology has pushed data about campaign contributors out of file cabinets into the around-the-clock visibility of the Web. Many states adopted the new electronic filing systems with reservations, but most state election officials reported in a survey released today that they worked well, saved money and were popular with the public.

The officials also reported strong satisfaction with the new systems among candidates and the news media. The survey, by the Center of Governmental Studies, a nonprofit research group in Los Angeles, covered officials in 50 states, six cities and six Canadian provinces.

"We used to have crowds of reporters waiting for copies," said Lee Daghlian, director of public information for the New York Board of Elections in Albany. "Now, no one shows up here."

The survey found that 46 states and the federal government collected campaign financial disclosure statements with computer technology. Most of those states post some of that information on their Web sites. Twenty states require candidates and committees to file electronically if they raise or spend a certain amount of money.

In some states, candidates may choose whether to file reports on paper or electronically. Officials in some of those states, including Florida and New Mexico, indicated in the survey that they wanted to make electronic filing mandatory.

"We're learning that if it's not mandatory, most filers won't take the time to do it," said Bob Stern, president of the Center for Governmental Studies. In many cases, Mr. Stern said, candidates fear that making the data public faster places them at a disadvantage.

The survey found that most criticism of electronic filing involved technical issues. Several officials said they needed more oversight of software vendors, more technical expertise in their offices and more testing of the computer programs.

Many state legislatures have fought over computer filing and Internet disclosure. In California, six bills to approve electronic disclosure were killed in three years. The seventh bill passed in 1997.

Opponents argued that the systems were costly, would create more work for government and invaded contributors' privacy.

In the 28 jurisdictions with figures available, the median cost of setting up the systems was $164,000. The costs ranged from less than $25,000 in Arizona and Alaska to more than $1 million in California. For the 20 jurisdictions in which the figures were available, the median annual budget for the programs was $87,500.

New York State started requiring candidates to file financial reports electronically in 1999. The state issues free software to help them do so. Once filed, the reports are posted on the Internet.

Mr. Daghlian said the greater disclosure encouraged more accurate reporting. "The public looks at it, so what's filed is of better quality and more honest," he said.
****************************
News.com
Home is where the computer is
By Lisa M. Bowman
Staff Writer, CNET News.com
November 24, 2002, 9:01 PM PT



Computers are playing a more central role in the home, with more and more people citing them as the most important electronic device in their household.
A Harris Interactive study backed by Microsoft and Dell Computer found that 50 percent of respondents said the computer was more important than any other digital device they own, including CD players, cell phones and DVD players. The 2002 International Digital Lifestyle study polled 1,500 people in the United States and Europe who own a computer and at least one other digital device--a prime target market for many consumer electronics makers.


The study did not ask people about their television use, however.


"We're seeing a lifestyle shift from almost exclusive television use to a higher percentage of people's lives spent on a computer," said Mark Oldani, director of marketing at Dell.


The study also found that nearly one in three computer owners plans to buy another digital product this holiday season.

If the respondents follow through on their shopping promise, it will be welcome news to the tech sector, which is bracing for what could be another dismal holiday season. Although a greater number of people are expected to spend more money online than ever before, uncertainty about the economy and the global situation may discourage people from spending with abandon.

The Harris study showed that younger people who are on the verge of entering their prime spending years are more likely to value their computers, with 57 percent saying it's their most important machine. Among 35- to 49-year-olds, 48 percent said the computer was at the top of their list, and just 44 percent of those over 50 counted computers as their top electronic gadget.

What's more, 84 percent of U.S. respondents and 69 percent of Europeans surveyed said their computer bolstered their confidence in other products.

Computer use also varied significantly according to the age group. Many 18- to 34-year-olds said listening to music was the most important activity they performed with their PC; people in the 35 to 49 age range often cited job-related tasks; and people over 50 leaned toward e-mail.

Not surprisingly, most people--some 61 percent of respondents--said connecting to the Internet was their most important task. That number was consistent across age and gender.
******************************
Government Computer News
Justice is slammed again on INS systems
By Wilson P. Dizard III


The General Accounting Office, investigating at the behest of House Judiciary Committee Chairman James Sensenbrenner (R-Wis.), has concluded that the Justice Department has failed to properly oversee major IT projects at the Immigration and Naturalization Service.

GAO auditors found that Justice's process for overseeing IT investments was severely flawed, said Randy Hite, the office's director for IT architecture and systems.

Noting that Justice has the responsibility to ensure that INS and its other agencies spend their IT dollars effectively, Hite said, "If you or I were going to do that, we would want to know certain information about a project: What I am going to get for what dollar expenditure over what time, and how I am going to measure whether that is accruing or not?"

But, Hite said, Justice "is not measuring the progress being made on these projects. You can't manage what you don't measure."

Hite added that the results of the investigation, in the report Justice Plans to Improve Oversight of Agency Projects, are particularly troubling because of the INS' poor track record in implementing IT projects and its integral role in homeland security.

"The antidote gets to the underlying cause," Hite said. "The cause in this case is that actually doing their jobs has not been a priority for them."

Hite cited the Judiciary Committee's longstanding concern for the effectiveness of Justice's IT operations, which has led to several hearings on the matter. Other lawmakers joining Sensenbrenner in requesting the report were ranking minority member John Conyers (D-Mich.), chairman of the Subcommittee on Immigration and Claims George Gekas (R-Pa.) and that subcommittee's ranking minority member Sheila Jackson Lee (D-Ga.)

In asking GAO to conduct the study, the lawmakers cited criticism of Justice IT efforts by the department's inspector general and the prospect that continued failures in INS systems would frustrate efforts to prevent crime and terrorism by aliens.

The GAO reviewed four INS systems:


the Automated I-94 system, which was designed to capture arrival and departure data at some ports of entry but was retired in February because it did not meet mission needs.



the Enforcement Case Tracking System, which serves to book persons who are arrested.



the Automated Biometric Identification System, which screens aliens on the basis of biometric and other data.



the Integrated Card Protection System, which produces three types of identification cards.


Justice generally agreed with the results of the report and said it would improve its systems management oversight. Hite said Justice CIO Vance Hitch has pledged to reform IT management at the department.
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Government Computer News
11/22/02
Praise on the Hill for Forman, but more work remains
By Jason Miller


Congressional staff members this week lauded the work of Mark Forman, associate director for IT and E-Government in the Office of Management and Budget, for pushing agencies toward collaboration and efficiency on the 25 Quicksilver e-government projects. But they also said the projects have a long way to go and that Congress will be paying attention.

In fact, the General Accounting Office will issue a report on the projects to the Senate Governmental Affairs Committee by the end of the year, said Kevin Landy, a professional staff member for the committee. Its chairman Joseph Lieberman (D-Conn.) requested the report.

Landy spoke earlier this week at a roundtable discussion in Falls Church, Va., sponsored by the Industry Advisory Council. He was joined by Peter Levine, staff director for the Senate Armed Services Committee; Melissa Wojciak, staff director for the House Government Reform Subcommittee on Technology and Procurement Policy; and Steve Kelman, a professor at Harvard University's Kennedy School of Government and former administrator of the Office of Federal Procurement Policy.

"The [25] projects are a small number of all the agencies' e-government projects, and I'm not sure Mark Forman knows about all of them," Landy said. "But good management must trickle down from the top and he is trying to put good management in place."

Levine said having a top-down management approach makes sure all the rules and regulations are being followed and that is important to get projects such as these done.

Wojciak said Forman deserves much of the credit for bringing agencies together. She said the E-Government Act of 2002, which Congress recently sent to the president to be signed, will codify Forman's office to ensure continued oversight.

"We've seen with the President's Management Agenda that there really is management in the Office of Budget and Management," she said. "The subcommittee will be interested to see how the scorecard will be used to bring agencies up to speed and force them to use better management tools."

Kelman said Forman's position within OMB supplied him with the tools to move agencies. "I'm moderately optimistic that these projects will get done, and Mark is doing the things that need to be done," Kelman said.
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Government Computer News
11/22/02


FAA continues smart card program without funding

By Dipka Bhambhani
GCN Staff

The Federal Aviation Administration made small strides earlier this month in developing its smart card program, despite funding woes caused by the federal budget impasse.

The Transportation Department agency's contractor, Advanced Management Technology Inc. of Arlington, Va., bought software from ImageWare Systems Inc. of San Diego to build the backbone of the agency's online smart-card tracking system.

But Transportation cannot issue a request for proposals for any large smart-card program because the agency has no funding, FAA spokeswoman Rebecca Trexler said.

The agency has no smart-card deployment plan"It's sort of up in the air at this point," she saidbut is working on one piece of the system.

The development is part of the FAA's ID Media Program to create 16 kinds of credentials, badges and ID cards for FAA employees, special agents and federal marshals.

The ImageWare software developers' kit includes identification card software that will help the agency produce credentials online for ID cards, visas and possibly passports, and connect those credentials to a proprietary FAA database that will store employee information.

A Microsoft SQL Server database will include background and clearance information as well.

So far, the agency has decided to use the technology only to support its in-house tracking system for smart cards, Trexler said. The software can fit into existing access-control, time and attendance, point-of-sale and human resource applications, and will create a common interface to a system that all Transportation agencies can use.

Each DOT agency will have a different-looking card but will connect to the same system, Trexler said.

FAA also is conducting a smart-card pilot for the entire department, she said. Biometric cards for logistical access also is in FAA's plans but will not be part of the initial smart-card deployment. "We don't have an expected rollout because we have no money," she said.
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Government Computer News
11/21/02
Georgia considers bar code biometrics for driver's licenses
By Dipka Bhambhani


Georgia next year could be among the first states to begin attaching facial biometric data to its driver's licenses and nondriver identification cards. The state this week signed a six-year, $20 million contract with Viisage Technology Inc. to manage its ID production system.

The technology places biometric data in a bar code on the back of newly issued cards.

The Littleton, Mass., company's Viisage FaceExplorer devices could collect facial images of card applicants and link them to the state's Automated Fingerprint Identification System, which was developed by Sagem Morpho Inc. of Tacoma, Wash.

Georgia's Department of Motor Vehicle Safety has been collecting fingerprints since 1996 in an AFIS system separate from the FBI's Integrated Automated Fingerprint Identification System. 3M Co.'s Confirm security film will protect the cards from tampering.

DMVS commissioner Tim Burgess said the agency was considering long-term requirements in case the state legislature mandates biometrics or other strong identifying security mechanisms for the state's IDs.

"The requirements are likely to change," Burgess said.

"[Viisage] presented a proposal we felt was technically qualified," he said. "We asked for new security features, the capability to do things like facial recognition, a new point-of-sale system and digitized document scanning at all workstations, which will be a significant improvement in our ability to detect fraudulent breeder documents used in the issuance of drivers licenses."

Burgess said that although Viisage can provide advanced security features to state IDs, the DMVS wants to discuss with the state's governor-elect and the Legislature whether implementing biometrics and other security features are necessary.

"We did not want the Legislature to require some feature in the future or Congress to come along and mandate a feature and us say 'Our technology won't allow us to do that,' " Burgess said.

Viisage provides facial recognition technology to five other states. Illinois has been using its products to discover who is holding multiple government-issued ID cards. That state's Vehicle Services Department compares new photographs against thousands stored in its databases.

"There's a lot of pressure to make improvements soon," said Jay Maxwell, CIO of the American Association of Motor Vehicle Administrators, speaking Tuesday at the CardTech/SecurTech ID conference in Washington. "We see that as a good way to use facial recognition technology."

Maxwell said Illinois has already found "tens of thousands" of people with multiple ID cards under different names. In January, he said, he will propose new standards to make state cards more uniform. Biometrics will not be part of the proposal, however.

Georgia will also implement Viisage's FacePass device for access to DMVS facilities. The company said the contract paves the way for state police to work with the DMVS to create an identity-checking system.

Maxwell said the primary value of biometrics on state-issued cards is not to help police verify identities of stopped drivers, but rather to reduce fraud. "What we're trying to solve is people using multiple licenses," he said.
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Government Computer News
11/21/02
NEC shows off environmentally friendly PC
By John Breeden II


LAS VEGASNEC Solutions Inc. showed off its new ecologically friendly, eerily quiet PC yesterday at Comdex. The computer has no cooling fan that would contribute to noise pollution. Company officials also said the PC contains no harmful chemicals or materials.

The PowerMate eco has a 900-MHz Crusoe processor from Transmeta Corp. of Santa Clara, Calif., and a 20G hard drive. The standard unit has 256M of RAM and ships with Microsoft Windows XP or Windows 2000.

The system, which sells for $1,599, complies with the Environmental Protection Agency's Energy-Star specifications for energy-efficient appliances and meets the much stricter standards for low energy consumption set by Japan. The emphasis on energy efficiency that has made the system popular overseas will help it find approval with government buyers in America, NEC officials said, particularly in states such as California, where energy consumption issues receive a lot of attention. It is rated at 31 watts of power consumption.

"We are bringing our [energy-efficiency] expertise to the U.S. market with the introduction of the PowerMate eco," said Larry Miller, vice president and general manager of the Mobile Solutions Division of NEC. "When you hear about children getting lead poisoning from rummaging through landfills in developing Third World countries searching for spare computer parts to sell, you realize the industry has a responsibility to address these problems."

The eco has a lead-free motherboard and comes standard with a 15-inch TFT XGA LCD monitor that contains no boron. The monitor and computer together have an 11.5-inch by 8.9-inch footprint. The system comes with either a CD-RW or DVD drive. There are two PC Card slots, one Type III-B Mini-PC slot and a serial port.

The plastic case is also environmentally friendly, company officials said. It is constructed of NEC's patented NuCycle recyclable plastic. NEC officials also said the computer contains no cadmium, cyanic compounds, hexavalent chromium or organic phosphatespollutants found in most computers.
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Government Computer News
11/21/02


Agencies still struggle with management agenda

By Jason Miller
GCN Staff

The Energy Department's work on its e-government projects earned the department the biggest jump in that category in the latest President's Management Agenda grades, handed out by the Office of Management and Budget last week.

Energy improved to yellow from red in overall e-government to join nine others that garnered yellow or green scores for their e-government work.

OMB gave 26 agencies red, yellow or green scores for their efforts to meet the goals of five agenda items: human capital, competitive sourcing, financial management, e-government and budget and performance. Green means an agency has met all standards; yellow means it has met some criteria; and red means it has serious problems. OMB also graded agencies' progress in meeting the goals.

The final scorecard for fiscal 2002 showed mixed progress on e-government for many agencies. Six agencies, including Energy, the General Services Administration, NASA and the Health and Human Services, State and Treasury departments, dropped a grade on progress compared to their midyear reports. State received the worst mark, dropping to red on progress from yellow.

The National Science Foundation again received the only green on e-government. In fact, the foundation received the only two greens for current status among all five agenda items. It also earned a green score for financial management.

The scorecard for the first quarter of 2003 will be printed in the president's 2004 budget submission to Congress.

"After planning improvements, we have entered that important stage of implementation where our success or failure will be evident not just by looking at our status on the scorecard, but also by what concrete steps we have taken to improve management in the executive branch," said Mark Everson, OMB's deputy director for management.

The latest scorecard can be found at www.results.gov.
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Federal Computer Week
Privacy czar plays homeland role
BY William Matthews
Nov. 21, 2002

After a two-year absence, a privacy czar of sorts is returning to the federal government.

The Homeland Security Department will have a privacy officer whose job will be to ensure that activities of the new department do not erode the privacy of ordinary Americans.

But in light of recent legal, technological and political developments, the new privacy chief will have a tough job, privacy advocates predict.

"Many of the missions of the Homeland Security agency are so inherently invasive of privacy that it will be difficult for the privacy officer to offset the risk to personal privacy," said Chris Hoofnagle, legislative counsel at the Electronic Privacy Information Center.

For example, the new department will oversee a new data mining system under development at the Transportation Security Administration to scour electronic databases of airline passengers for information that might identify those who pose a terrorist threat.

The department will also have authority to merge massive amounts of personal data from the FBI, CIA, law enforcement and other government agencies, and even private companies such as phone companies and Internet service providers to analyze for evidence that might indicate terrorist activity.

All that adds up to "substantial and potentially invasive authorities to compile, analyze, and mine the personal information of millions of Americans," said Jerry Berman, director of the Center for Democracy and Technology.

The Homeland Security Act passed by the Senate Nov. 18 "is huge step forward in the hasty expansion of government powers without corresponding checks and balances," he said.

The vote to create a new department with the authority to buy and use invasive technology is the latest in a string of decisions to increase the government's ability to collect and analyze information about Americans.

In October 2001, Congress passed the USA Patriot Act, expanding the FBI's authority to collect, wiretap and intercept information. And last May, Attorney General John Ashcroft announced new investigative guidelines that eased restrictions on FBI surveillance and data mining.

The new department's power concerned House members enough that last summer they added a provision to the act creating the position of privacy officer. The goal was "to protect against unauthorized use and disclosure of personally identifiable information," according the Rep. F. James Sensenbrenner Jr., (R-Wis.) chairman of the House Judiciary Committee.

Among the privacy officer's responsibilities are to:

*Ensure that the use of information technologies sustain, not erode, privacy protections.

*Ensure that the department complies with the Privacy Act of 1974. Evaluate proposals for government collection, use and disclosure of personal information.

*Conduct assessments on the impact that department rules and practices have on privacy.

*Report to Congress annually on department activities that affect privacy.

Reporting to Congress may turn out to be the privacy officer's most important function, said Peter Swire, who was chief privacy counselor to President Clinton. "That will help create oversight" of the Homeland Security Department.

It remains to be seen how effective the privacy officer will be at preserving privacy, Swire said. But "it is better to have a privacy officer than not to have one," he said.

In testimony to a House committee last summer before the Homeland Security Act included a privacy officer, Swire compared the act to a truck. It was "all accelerator when it comes to information sharing, but with no breaks," he said. "The bill puts the pedal down when it comes to spreading around sensitive personal information in hopes of reducing terrorism."

During his tenure as Clinton's chief adviser on privacy matters, Swire said he was often most effective behind the scenes. "One of my biggest jobs in the White House was to look at proposals before they went public and when they had privacy problems, often we could fix them before they came out." The privacy officer at the Homeland Security Department could also do that, he said.
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Government Executive
November 22, 2002
White House science team outlines anti-terrorism focus
By Bara Vaida, National Journal's Technology Daily


The Bush administration's science and technology policy team has identified five areas related to fighting terrorism that likely will receive additional investment as the fiscal 2004 budget is developed for release early next year, according to White House science adviser John Marburger.

The research areas are information infrastructure development, behavioral and risk management, terrorist-related crime and networks, public health and crisis response intervention and socioeconomic intervention, and international policy, Marburger said in a speech to the Consortium of Social Science Associations on Monday.

To "identify areas that warrant additional investment," Jim Griffin, assistant director of social, behavioral and educational issues at the White House Office of Science and Technology Policy (OSTP), worked with staff from the National Science Foundation, the National Institutes of Health, the Justice and Education departments, the Centers for Disease Control and Prevention, the Pentagon and the CIA through the administration's anti-terrorism task force created this year.

In the field of information infrastructure, the administration plans to emphasize research on developing distributed databases for state and local emergency-response resources to facilitate rapid access to information. In the behavioral research arena, they will concentrate on individuals' risk assessments and reactions to extreme events.

The research priority looking at terrorism networks will examine how terrorist groups select, recruit and train members, and how they choose attack methods and organize. In the public health field, the aim is to conduct studies on traumatic effects of stress and their influence on behavior. Finally, scientists will seek to understand vulnerabilities in the economy that could be susceptible to various types of attacks.

Marburger noted that the administration's interagency task force on science and technology, called the National Science and Technology Council, is creating a subcommittee to address issues on education workforce development. The goal is to work on issues ranging from projected shortfalls in skilled workers to effective methods of promoting women and minorities.

While Marburger did not identify how much money would be allocated to such research, he said in a Wednesday speech that the broad research and development budget for fiscal 2004 would be higher than the $110 billion allocated for fiscal 2003.

"Since 1950, Americans have won half the Nobel Prizes. That has happened because our society believes science is important and has invested heavily in it," Marburger told a group gathered for a science awards ceremony. "President Bush asked Congress this year to appropriate the largest budget for science ever, more than $110 billion. That number will increase again next year, despite competing urgent national needs."

Since Bush took office, scientists have been watching the budget process closely, and some have been lobbying Congress and the administration to spend more on non life-sciences research.
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Government Executive
November 22, 2002
Officials appeal for continued e-signature exemptions
By Maureen Sirhal, National Journal's Technology Daily


Federal courts and the Environmental Protection Agency are urging the Bush administration to maintain language that exempts documents relating to court cases and hazardous materials from a law that gives legal weight to electronic signatures.

In comments filed earlier this month, judicial officials told the National Telecommunications and Information Administration that they want more time to promulgate their own rules for expanding the use of electronic-based documents before being forced to comply with the 2000 Electronic Signatures in Global and National Commerce (ESIGN) Act.

That statute gave legal weight to transactions such as mortgages or loans completed entirely electronically. But it also included exemptions in six categories so that lawmakers could better study the potential impact of the move to e-signatures.

NTIA is collecting comments on those six categories and will report to Congress by June. The categories include: court records; wills and testaments; domestic and family law records; contracts governed by state commercial law; cancellation notices for utility services; cancellation notices for health or life insurance benefits; property foreclosures, evictions and default notices; product-recall notices; and shipping papers for hazardous materials and dangerous goods.

The Administrative Office of the U.S. Courts said its exemptions should be maintained. "The federal judiciary continues its efforts to consider how best to balance the needs of the courts, litigants (including consumers) and the public in the specific content of judicial processes," the office stated. "Removing [the] ESIGN exception ... might create uncertainties" in those arenas.

Judicial rules already allow the use of e-signatures on certain records. But the office noted that eliminating the ESIGN exemption and providing full legal acceptance of e-signatures for all court documents could raise concerns about issues that "may be peculiar to court contexts," such as ensuring that due-process rights of criminals are protected.

EPA also argued that revoking the exemption for documents concerning hazardous materials would inhibit the agency's ability to implement legal mandates to ensure that products such as pesticides are properly handled.

Under ESIGN rules, the EPA noted that labels for pesticides could be electronically stored but added that "unlabeled pesticide containers and application devices themselves present dangers" because workers could not instantly identify a product and might misapply it. The exemption also ensures that certain materials are transported and tracked with proper identification, EPA said.

But some opponents of the exemptions argue that they discourage innovation and stalls advances in the covered sectors. University of Cincinnati law professor James O'Reilly, for example, told NTIA that the ESIGN exemption for hazardous waste is hampering improved efficiency in the sector when it comes to transporting materials.
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Computerworld
Users Begin to Demand Software Usability Tests
Boeing requiring vendors to follow new usability standard for products
By Patrick Thibodeau
NOVEMBER 25, 2002


WASHINGTON -- The Boeing Co. is changing the way it buys software and is making a product's usability -- the ease with which end users can be trained on and operate the product -- a fundamental purchasing criterion. It's a move the aerospace giant sees as an essential means of controlling IT costs.

"We simply can't afford to pay for products that cost us a lot of overhead anymore," said Keith Butler, a technical fellow at Boeing's Phantom Works research and development arm. When thousands of end users are involved, design flaws can cost millions of dollars in lost time and productivity, he said.

What's helping Boeing change its purchasing approach is the recent development of a standard for comparing product usability that was spearheaded by the National Institute of Standards and Technology.

Called the Common Industry Format for Usability Test Reports, the standard outlines a format for reporting test conditions and results and gives user companies enough information about a test to replicate it. It's a means for objectively evaluating software, say its backers.

Next month, NIST intends to seek international standards recognition. The standard has already received American National Standards Institute certification.

CIF's success as a purchasing tool depends on whether other companies follow Boeing and make usability a "peer," as Boeing officials put it, of such traditional purchasing criteria as a product's functionality, price and system requirements. If that happens, users say, the standard could have a far-reaching effect in improving the usability of software.

"The real value of CIF, quite honestly, is that if vendors know we are expecting it, meaning large software purchasers, they will focus their attention on usability and hopefully make their products better before they ever come out the door," said Jack Means, superintendent of usability at State Farm Insurance Cos. in Bloomington, Ill.

Boeing played a lead role in the development of CIF after its experience and internal studies showed that usability played a significant role in total cost of ownership. In one pilot of the CIF standard on a widely deployed productivity application, the Chicago-based company said improved product usability had a cost benefit of about $45 million.

Butler said it's much better to have vendors refine an interface design "than to have thousands of end users doing it involuntarily on top of their jobs and then just feeling frustrated."

Spotting Problems Early

Doug Francisco, director of IS architecture at Boeing's commercial airplane division, maintains that CIF will improve the ability of the IT department to spot problems before a product is rolled out to employees. The company has looked at usability in purchasing, "but sometimes we wouldn't discover the inefficiencies of a software product until we brought it in-house," he said.
Microsoft Corp., in its capacity as a CIF development participant, has incorporated the usability testing it conducted on its Windows XP, Windows ME and Windows 2000 operating systems into the CIF format, said Kent Sullivan, Microsoft's usability lead for the Windows client.


Sullivan said Microsoft is prepared to use CIF but noted that its adoption will depend on customer demand. Microsoft typically doesn't receive questions about usability from customers, so when users do ask about it, he said, "it indicates that they are ahead of the curve a little bit."

In the past year, interest in CIF has grown from about 50 firms taking part in the NIST effort to more than 150, including PeopleSoft Inc., Oracle Corp. and Eastman Kodak Co.

The CIF format will also be adapted for hardware testing, said Emile Morse, who heads the effort for NIST. Morse said she believes CIF makes it possible for vendors and users to discuss usability as a science rather than marketing hype. "I think CIF gives a lot of credibility to the practice of usability," she said.
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Computerworld
Senators sketch out new broadband bill for '03
By Gretel Johnston, IDG News Service
NOVEMBER 22, 2002


A bill expected to be introduced in the U.S. Senate early next year is being promoted to encourage the expansion of broadband Internet access by making more broadcast spectrum available to devices that incorporate new technologies such as Wi-Fi.

Sens. Barbara Boxer (D-Calif.) and George Allen (R-Va.) have announced plans to introduce the bill in the 108th Congress, which convenes in January. The bill proposes to jump-start expansion of broadband technologies in a way that sponsors say breaks with traditional thinking about how that can be accomplished.

The Boxer-Allen proposal would require the Federal Communications Commission to make more broadcast spectrum available for devices that incorporate new technologies such as Wi-Fi wireless network connectivity, according to a statement issued by Boxer yesterday. The bill would also require the FCC to develop guidelines for the expanded portion of the broadcast spectrum that will be used by these devices to avoid signal congestion and interference.

Current regulations limit Wi-Fi and similar technologies to a small portion of the spectrum, which in turn limits their development, Boxer said. The Wi-Fi 802.11b connectivity specification is used for high-speed wireless Internet connectivity. Wi-Fi "hot spots" -- the zones where it's possible to connect -- are typically found in places such as airport lounges and coffee shops.

Another goal of the Boxer-Allen legislation is to give rural communities new ways of accessing the Internet.

The proposal would follow an ill-fated attempt in the current Congress to spur the growth of broadband that set off fierce debates within the industry. The Internet Freedom and Broadband Deployment Act, better known as the Tauzin-Dingell bill, won approval in the House of Representatives in February, but died in the Senate.

That bill was crafted to make it easier for incumbent local phone companies such as Verizon Communications Inc. and BellSouth Corp. to offer high-speed Internet services. But it also would have eliminated regulations that require incumbents to open the data component of their local telephone networks to competitors before receiving approval from regulators to enter long-distance data markets.

Work is already under way in Washington to reform U.S. spectrum policy. Earlier this month, the FCC began considering recommendations, including more flexible use of spectrum, made by a task force assigned to look at the U.S. spectrum policy. Also recommended are a major revision of rules governing signal interference and the resale or lease of spectrum under certain conditions.

The recommendations are aimed at modernizing the rules that guide management of the nation's spectrum and at allowing the rules to evolve from a traditional government "command-and-control" model to a more flexible, consumer-oriented approach, the FCC said in a Nov. 7 statement accompanying the task force's report.
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USA Today
Internet forces schools to grapple with speech, copyright issues


CAMBRIDGE, Mass. (AP) With each click of his mouse, Harvard sophomore Mathias Crawford moves deeper into a virtually limitless library of free movies, TV shows and DVDs and drives the entertainment industry batty.

"The programs just make it so easy to use this stuff," Crawford says, skimming over lists of the latest Austin Powers and Star Wars movies. The files live on other people's hard drives but could, in seconds, be summoned to the one in Crawford's dorm room over Harvard's powerful computer network.

It was on college campuses where cash-starved, music-loving students found wide-pipe networks that file-swapping first caught fire with Napster.

But Napster's demise only unleashed a flood of other services that trade not only music but TV shows and movies. Usership of file-sharing service KaZaA quadrupled in the past year to more than 9.4 million, according to comScore Networks, which tracks the sector.

Universities are in a bind. Let such services run rampant, and risk the wrath of the entertainment industry and clogging their networks. But by clamping down too much, they risking intruding on the rights of students.

"For colleges, this really is the proverbial digital rock in a digital hard place," said Casey Green of the Campus Computing Project, which studies technology issues that affect campuses.

Pressure to crack down is increasing.

Last month, four entertainment industry groups sent a letter to 2,300 university presidents urging a tough stand against copyright infringement. Harvard used to get three or four complaints a year from the industry about activity on its network; now it investigates 25 a week.

Many schools don't need to be convinced. File-swapping grinds their networks to a halt, crowding out legitimate uses.

A growing number of schools, including Harvard, are employing a policy called bandwidth or packet "shaping." By limiting how much of the network is allocated to services like KaZaA, they keep the network clear for other users, but don't block particular services or directly monitor students.

"It seems to be a good approach for us," said Jerry Smith, information systems director at 7,000-student Pittsburg State University in Pittsburg, Kan., which started shaping nine months ago after other approaches failed.

And, universities say, they go after abusers and abide by legal responsibilities to cut off service to repeat offenders. Northeastern University in Boston has a daily class on responsible computing for offenders a kind of cyber-detention, said Bob Weir, vice president of information services at Northeastern University.

Most desist. But that's only if students get caught, and most don't.

The rules can be gray, and universities are loath to alienate students by cracking down too hard and depriving students of their beloved networks. At Northeastern University in Boston, the 1,800 students who responded to a recent survey ranked Internet connection quality their top consideration in choosing housing, ahead of even food and their roommate.

"Every cohort of students that comes into this place has markedly greater expectations associated with the Internet," said Weir, who just oversaw a $1 million upgrade of Northeastern's network 18 megabits to 70.

Ultimately, schools say they're reluctant to keep tabs on exactly what students are doing with their computers.

"We don't want to get into that business," said Brian Rust, a spokesman for the information technology division at the University of Wisconsin-Madison, which has 41,000 students.

Still, some believe more monitoring is inevitable. Michael Zastrocky, a former college administrator and now an analyst at research firm Gartner, estimates 80% of schools that "don't monitor or don't get involved" will face an episode of negative publicity or legal action within five years (though their legal vulnerability is unclear).

Meanwhile, monitoring software is improving, and universities may soon run out of excuses for not using it.

"It's not a requirement to have software that monitors access but I think it's going to become one in the next three to five years," Zastrocky said.

It may already be happening. Surveying schools nationwide, University of Michigan professor Virginia Rezmierski found extensive evidence that some kinds of "logging" by network administrators is already in place.

Most of the activity is appropriate, network management, she said. But, she said, many schools aren't setting up policies that distinguish between looking for patterns and other types of logging that match content to IP addresses.

"There was more of that than I expected to find," she said. "They're doing more logging, and they want to do more."

Monitoring worries civil liberties advocates, who say the free exchange of information is one of the basic principles of university life.

"What's going on here is an attempt of the recording industry and other copyright trade associations to turn higher education institutions into policing bodies," said Chris Hoofnagle of the Electronic Privacy Information Center, a privacy rights group that countered the entertainment industry's letter to university presidents with its own urging them not to go overboard.

The entertainment industry disputes the charge.

"Exactly how universities do this is up to them," said Cary Sherman, president of the Recording Industry Association of America, one of the signers of the letter to university presidents. "We certainly wouldn't be proposing that they invade anybody's privacy."

He insists universities and industry are on the same side. After all, universities have their own intellectual property to protect.

So far, education, bandwidth shaping and monitoring have done almost nothing to stem the flow of files. The entertainment industry has cited estimates that as many as 2.6 billion copyrighted files are illegally swapped each month.

A musician himself, Harvard's Crawford has mixed feelings about copyright protections. A jazz and hip-hop fan, he uses the Web to track down music he can't find elsewhere, and often buys CDs after scoping them out online. He says he plays by the rules and obeys the law, but says he'd be happy to pay a little more tuition for full but guilt-free access.

He hopes Harvard won't get too intrusive, but acknowledges its dilemma.

"I'm glad I'm not in that position," he said.
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Los Angeles Times
China Tries to Woo Its Tech Talent Back Home
Silicon Valley dot-com casualties can return to a booming economy in their native land.
By Rone Tempest
November 25 2002


SAN JOSE -- After two decades of watching thousands of top computer engineering and science students immigrate to the United States, the Chinese government has launched an aggressive push to win back some of the country's brainpower from the economically stressed Silicon Valley.

"We think some Chinese engineers will go back to China because they have been laid off here and have no jobs," said Wang Yunxiang, China's consul general in San Francisco. "In comparison, the overall situation in China is very good."

Since 1979, when the late leader Deng Xiaoping broke with China's isolationist policy, more than 400,000 mainland Chinese students have traveled abroad for graduate study. Only a relatively small number, estimated at 10% to 25%, have returned home.

Many ended up settling in the Silicon Valley, where they own start-up tech businesses or work as integrated circuit design engineers in many of the region's most successful companies.

But the downturn in the U.S. high-tech industry, along with a booming market in China, has renewed hopes that the people whom former Premier Zhao Ziyang once called China's "stored brainpower overseas" may be ready to return.

Many cities have shiny skyscrapers labeled hopefully in Chinese: "Returning Student Entrepreneurial Building." Chinese companies and development parks now offer salary and benefits for recruits roughly equivalent in purchasing power to those here in one of America's most expensive communities.

The Chinese government also sponsors all-expenses-paid trips to China, where top officials fawn over visiting engineers, who are sumptuously entertained.

A returning engineer with several years' experience in America can expect free housing, a car and driver, and other perks not available in the United States. Foreign science and technology degrees convey high social status on returning engineers.

Different Job Markets

"We are kind of in the doldrums in the job market over here, but over there people are welcomed with open arms," said Robert P. Lee, chief executive of two Silicon Valley software companies and president of the Asia America MultiTechnology Assn., one of several business associations composed primarily of mainland and Hong Kong Chinese engineers.

"The benefit packages are smaller but, in the local economy, still quite good," he said.

Many expect the recruiting push to accelerate now that 59-year-old Hu Jintao, a graduate of the prestigious Qinghua University engineering school, has been chosen as the country's new leader. In a rare overseas visit laden with political symbolism, Hu toured the Silicon Valley even before being named general secretary of the ruling Communist Party last week.

The China push was on display most recently at a San Jose job fair -- paid for by Chinese state sponsors -- that drew more than 4,000 China-born engineers to the Santa Clara County Convention Center.

"It was much bigger than the typical recruiting session that traditional Chinese provincial governments have been doing over the past two years," said AnnaLee Saxenian, a UC Berkeley professor who has done extensive studies of the Silicon Valley's immigrant communities. "There is a sense now that they can draw on this overseas Chinese community who are now willing to go back and start companies."

"Platinum" sponsors, which included the Shenyang and Shanghai technology parks, paid $10,000 to take part in the fair. China's Ministry of Science and Technology was listed as a "supporting organization." The only U.S. participant was Pittsburg, Calif., a struggling blue-collar city on the Sacramento River that came seeking new businesses. At many of the booths, engineers were lined up several deep.

"Ten years ago," said Stephen W.Y. Lai, who was manning a booth at the job fair for the Hong Kong Science and Technology Parks, "no one would have been interested because there were too many opportunities in the U.S."

Some of those attending the Nov. 8-10 "China Meets Silicon Valley" event said they were attracted by the opportunities they see in China.

Chu Jiajin, 69, a retired electrical engineering professor from China, said he is tempted to return to his native land after being laid off from his $100,000-a-year job at Quicksilver Technology, a start-up integrated circuit company in San Jose.

But his son, Jeff Chu, 37, is hesitant. The younger Chu and his wife, both engineers and naturalized American citizens, live comfortably in a $900,000 home in Cupertino and are reluctant to give up their combined $250,000 salaries to take a risk on making it in China.

"There are some good opportunities that I would consider in China if we were not doing so well here," said the younger Chu, a chip designer with a graduate degree in electrical engineering from San Jose State University.

Though the weekend job fair represented the biggest single event of its type, the Silicon Valley has been the destination for smaller recruiting delegations in recent months. Shanghai alone sent several dozen recruiters into the valley recently.

Chinese engineers and their start-up companies play an extremely important role in the technology economy here, accounting for an estimated $10 billion in annual sales.

But if the patterns established by an earlier "reverse brain drain" to Taiwan in the late 1980s and early '90s hold true, both places can experience some benefits. The engineers will maintain their academic and business links with the U.S. and the American industry will benefit from the cheaper labor costs and manufacturing in China.

One factor helping the Chinese government effort is that, in the era of globalization and China's acceptance into the WTO, the flow of brainpower is no longer a one-way street.

In fact, top executives travel back and forth between China and the Silicon Valley so frequently now that in Chinese they are jokingly called astronauts.

Maintaining Ties

Even if they do choose to return to China to establish businesses, many engineers will probably maintain their U.S. citizenship or academic connections in North America.

"It used to be that if you went to the U.S., it was, 'Bye-bye, see you when you're 65,' " said Ping K. Ko, a former professor of microelectronics at UC Berkeley who now runs a high-tech venture capital company in China. "But opportunity now is worldwide. It's no different than working in California and looking for job opportunities in Texas."

For that reason, Saxenian said, she prefers the term "brain circulation" to the classic "brain drain" to describe the immigration shifts affecting the Silicon Valley.

"If they started to go back in very large numbers ... it could affect the Silicon Valley," Saxenian said. "But I don't see that happening in the short run. Most people understand that this is still the center of tech and the biggest market."

For its part, the Chinese government still encourages its top students to seek graduate education in the United States. "There will be no reverse in students coming here," Wang said.

But through its recruiting drive and other inducements, the government is hoping more will come back, ending the historic outflow of top graduates. They include green card holders, those who possess H1B visas for skilled high-tech workers and naturalized American citizens -- including many who benefited from the blanket asylum granted to students after the 1989 Tiananmen Square democracy movement.

About 30% of the Silicon Valley's technology businesses, which account for a total of $19.5 billion in sales and 72,800 jobs, are run by Chinese and South Asian entrepreneurs, Saxenian said.

A popular joke in the valley in recent years is that the corporate acronym IC stands not for "integrated circuits" but for the Indians and Chinese who run them. Companies founded by entrepreneurs from China make up the largest group.

Forty-year-old Li Ping, one of those entrepreneurs, is torn by the lure of China.

"We are running out of opportunity here," said Li, who owns a high-tech machine shop in San Jose. "China is like the American West at the turn of the century."

But having gained American citizenship and with children in American schools, Li, like many other Chinese engineers here, fears he may be too entrenched in his new country to make the break for the old.

"It makes me think of an old Chinese expression," he said, sipping a glass of California red wine at the job fair's ornate banquet, "San si nian he dong san si nian he xi."

Literally translated, it means, "Someone who has lived 30 years on the east bank of the river should then live 30 years on the west bank to provide balance."
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Los Angeles Times
Electronic Transcripts Ease Way to College
Ventura County school is making paper records a thing of the past.
By Jenifer Ragland
Times Staff Writer


November 25 2002

It's a problem that has been around as long as students have been applying to college: the lost high school transcript.

Teenagers complain about it. Admissions counselors agonize over it. Last year, Hollywood took it on with the comedy "Orange County," in which a high-achieving student's hopes of going to Stanford are threatened when his school botches the transcript transmission.

Now, some campuses are aiming to end those worries as they begin making the ubiquitous paper transcript a thing of the past.

Among the pioneers is Oak Park High School in Ventura County.

This week, Oak Park will begin using a new software program that enables students to have their records sent electronically -- directly from Oak Park's computers to the computers of colleges and universities.

Instead of waiting in long lines at the registrar's office and filling out a paper form for each transcript request, students will be able to order the documents from their home computers, using the school's Web site.

Rather than wait for weeks to learn whether a transcript arrives at its destination on time, students will get confirmation e-mails within 48 hours.

The technology was developed by a small Thousand Oaks software company, Docufide, and Oak Park is the first school to use it.

Colorado high schools and colleges began a similar effort this fall with a Los Angeles Internet company, Xap.com.

In a handful of other states, including North Carolina and Pennsylvania, officials are working with Xap to develop programs.

With the majority of American high school students now applying for college online, electronic transcripts are the next logical step, officials say.

"It's faster, it saves money and there are fewer people handling it, so having it misplaced is less likely," said Jeanne Adkins, director of the Colorado Student Loan Program, a partner in that state's electronic transcript project.

"I think this is the start of something major."

Early Attempts Failed

First attempts at electronic transcript transfers began more than a decade ago, officials from several universities said, but nothing worked well enough to completely change the system.

Programs tried by universities in Texas and Florida were too cumbersome and expensive for most cash-strapped high schools to implement. And Colorado's system works only between high schools and colleges within the state.

Docufide's software is designed to work with any high school in the country that stores student data electronically, said Mark Cohen, the company's president.

Universities don't need the software to accept transcripts sent via Docufide, he said.

"We're trying to provide a true conduit between high schools and colleges where one doesn't exist," he said.

The software is free to high schools. Students will pay a $3 fee for each transcript they order electronically.

About 29 million high school transcripts are sent out each year nationwide, said Jeffrey Harris, a co-founder of Docufide and an Oak Park High alumnus.

Cohen said the software has built-in verification of each step in the transfer process, as well as other checks and balances, to reduce the potential for data loss.

Built-in security features also prohibit anyone from intercepting transcripts or altering them, he said.

Welcomed by Students

At Oak Park High, where 65% of seniors go directly to four-year universities, students welcomed the new program.

"There's so much stuff to keep track of already, and the transcript requests are just one more piece of paper you have to fill out," said Colin Richard, 17, the school's student body president, who is applying to eight universities this fall.

"This way it will be so much easier because I can do it at home at 3 in the morning if I want to."

Oak Park Principal Cliff Moore said he sees the potential to save time and money in the busy registrar's office.

"I think it's a thing of the future," he said.

Nordhoff High School in Ojai will be the second school to use Docufide, Harris said, and many more are waiting to sign on.

About 100 colleges have agreed to accept transcripts through Docufide, Harris said, including Pepperdine University in Malibu.

Paul Long, dean of enrollment at Pepperdine, said transcripts are the only portion of the school's undergraduate application process not yet handled electronically.

"It's the one document that students can't control, and there are always mix-ups," Long said. "This, to me, will be very beneficial once we get it in place."

Last week, Oak Park sent Pepperdine the first test transcript using the software, and it looked great, Long said.

But other higher education systems, including the University of California and Cal State University, want to develop their own systems rather than rely on a private company.

Officials at UC and CSU are waiting for an electronic transcript process expected to be available through a state project called California School Information Services, said a Cal State spokeswoman, Colleen Bentley-Adler.

That system won't be ready for another several years.

Registrar to Benefit

At Oak Park, Pat Ramirez may be the person who benefits most from the transition to electronic transcript transfers.

As the school's registrar, Ramirez ensures that each record is printed out, signed, stamped certified and mailed to colleges. She handles as many as 2,500 requests a year.

"It's quite time-consuming," she said. "This is going to really free me up to better help students."

Kelly Smith, an Oak Park senior who is filling out 10 college applications this fall, said she also will appreciate the time saved.

The transcript task is not only onerous, Smith said, it's nerve-wracking.

She said she has heard a number of nightmare stories about lost transcripts. "This way seems a lot safer," the 17-year-old said.
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Los Angeles Times
Grocery Stores Checking Out Fingerprints
Small shops are using biometric technology that retrieves customers' data to cut losses from fraud.
By Melinda Fulmer
Times Staff Writer


November 25 2002

You might not peg La Playa Market, a cramped Inglewood bodega with a single checkout lane, as an early adopter of technology.

But the store was among the first in the nation to install a groundbreaking and controversial personal-identification system that uses unique physical characteristics such as an individual's fingerprint to identify customers and crack down on check-cashing fraud.

Although large supermarket chains and major discount retailers have been slow to introduce the system, mom-and-pop food markets and small urban grocery chains are rushing to biometric technology.

The reason? La Playa and other markets in low-income neighborhoods have more at stake than the big supermarket chains. As much as 70% of their food sales come from customers who don't have bank accounts and rely on local markets to cash their checks.

"Most of the things here they could probably get at bigger stores," said Ray Hernandez, a clerk at La Playa's meat counter where several customers were lining up to cash checks recently. "They come here for this service."

Cardenas Supermarkets, a nine-store chain based in Ontario, said that since it installed a fingerprint-scanning system two weeks ago more than 5,000 customers have signed up.

"It makes it easier for them when they come in," said Cardenas general manager Steve Vallance. "They don't have to carry ID."

But it's really more of a benefit to the chain. The system, Vallance said, has helped stem the company's losses from check fraud, which in recent years had soared as high as $500,000.

"We cash about $3.5 [million] to $4 million in checks a week," Vallance said.

With the company planning to open more stores in the coming years, the stakes were getting too high to become complacent, he said. "We had to make sure those checks were clean."

Cardenas is using a fingerprint scanner made by Herndon, Va.-based BioPay Inc., whose system is in about 30 locations across Southern California and 300 outlets around the nation, many of them check-cashing businesses. Two rival biometric technology firms also are marketing similar supermarket systems.

For the BioPay system, a customer must register by scanning his or her driver's license or other identification card and a fingerprint. Thereafter, when the customer comes in to cash a check, the data are retrieved by a touch of an index finger to an electronic pad, or "reader." A cashier then swipes the check to detect its magnetic ink, takes a picture of the check, verifies the bank information and matches it against a database of other checks cashed by that customer.

The system does not cross-reference the information with law enforcement or government databases, BioPay President Tim Robinson said. But when a bogus check is detected, the system flags it and shares the information with other stores if necessary, so the individual is prevented from passing counterfeit checks at other locations.

BioPay charges store locations about $75 a month for the system, plus $10,000 for each fingerprint machine. Many stores charge a 1% to 2% fee to cover the cost of the service. Cardenas charges 5% of an individual's check, but gives the customer a voucher for the amount to be used in a Cardenas store as an incentive to start spending immediately.

But as handy as the technology may seem, larger grocers -- which do less check cashing -- have been slow to embrace the system for credit and debit cards. Many fear their customers will consider it an intrusion.

Kroger Co., the nation's largest supermarket operator, is testing the electronic identification system in only a few Texas stores. Thriftway market chain is running a pilot program in some of its Seattle stores.

Albertson's Inc. officials said they haven't been convinced. "As it becomes more cost-effective and as customers tell us this is a service they will use," the chain might consider it, spokeswoman Stacia Levenfeld said.

Privacy experts say customers probably don't have a lot to fear from such shops as Cardenas and La Playa storing images of their fingerprints, but the system is yet another way that consumers are allowing merchants and institutions to acquire their personal information.

And although giving up such information might not be a concern now, said Lee Tien, senior staff attorney for the Electronic Frontier Foundation in San Francisco, it could become one as the technology is used by more businesses, which could begin sharing consumers' personal data.

Indeed, the makers of biometric technology, which also can scan retinas and faces, are predicting that sales of their equipment will grow to $2 billion in 2006 from $200 million this year. There are no federal laws that deal with sales of fingerprint data and related personal information.

However, Robinson points out that many consumers routinely give away more personal information than BioPay requires when dealing with such businesses as car rental firms.

"You have already given away all your privacy," he said, adding that his company does not share data with marketers, and shares information about bad-check writers only with other businesses.

That shouldn't alleviate consumers' concerns, Tien says.

"You point your finger at one company and say we're not as bad as them. But everyone is pooling and sharing this kind of personal information promiscuously," he said.

Yet, small grocers say, few of their customers inquire about what is done with their personal information.

"Should I be worried?" asked shopper Patricia Luna, as she joked around with clerks at La Playa Market last week. "I don't think about it. All I want is my money. I'll do whatever they ask."
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San Francisco Gate
New spam seems to come from your own address
David Einstein


Q: Like everybody else, I get a lot of junk mail in my Inbox -- everything from get-rich-quick and get-out-of-debt schemes to porno come-ons and ads for Viagra. That's bothersome enough, but lately, I've started to get spammed by someone I really like -- myself.

Every day, my Hotmail account receives one or two messages that list me as the sender. Usually, the mail is sent from an unfamiliar domain, but occasionally, the message ends in @hotmail.com, making it look like it's coming right from my own address.

What's the explanation for this, and, more importantly, does this mean that somebody has hacked my account?

A: Fear not. You are merely the victim of an increasingly popular (with spammers) trick to get you to open junk mail. It's called spoofing. The sender uses a program that makes it possible to automatically place the recipient's name in the From: line of a message.

In the case of Web-based e-mail such as Hotmail, it can even look as if you sent the message directly to yourself. It's a smart tactic, because psychologists say it arouses curiosity and makes people more likely to open mail.

As you noted, it also arouses fear that someone has co-opted your e-mail account, but that's not the case. The mail comes from the spammer's server. If it makes you feel better, you can see how the message got to you by setting your e-mail software to display the routing information in the header.

To do that in Hotmail, click on Options, go to Mail Display Settings and choose the Full option for Message Headers.


DELETE OLD AOL VERSIONS
Q: While looking for a file recently, I noticed that I have several copies of America Online installed on my hard drive. It seems that when I upgrade to a new version of their software, the old version isn't automatically uninstalled. My hard drive is getting pretty full, so I was wondering if I could delete the old versions of AOL without also deleting files necessary for the current version.


A: Indeed you can. The fastest, easiest way to rid yourself of older versions of AOL is simply to delete the parent folders for them -- which also should delete all the sub folders and everything that's in them.

The parent folders should be named America Online followed by the version number. Using Windows Explorer (press the Windows key and the letter E), you'll find them in the Program Files folder. The purge won't destroy your AOL preference settings, Favorites and the stuff in your Filing Cabinet, like saved e-mails -- that's all stored along with your current version of AOL.


TRY A DIFFERENT BROWSER
Q: I read Hebrew fairly well, and I'd like to read about current Mideast events in the online Hebrew edition of the Israeli daily newspaper Ha'aretz (www.haaretz.co.il). The trouble is that when I go there in Internet Explorer, all I see is garble. What should I do to get the browser to display Hebrew characters?


A: Unfortunately, Internet Explorer by itself does a lousy job of recognizing Hebrew. You can choose from several Hebrew encoding schemes in the View menu, but the only one that will work is Hebrew (Windows), and you have to choose it every time you load a new Hebrew page.

If you choose one of the others, you'll get an alert saying that you must install a language pack to properly display the characters. You'll need the Windows installation CD to install a language pack.

There is another solution -- use Netscape (www.netscape.com) or Mozilla (www.mozilla.org) when you browse Hebrew sites. Both of those browsers are built on the same code, they're free and they automatically recognize most Hebrew pages.


TIP OF THE WEEK
Cookies can be our friends, but not always. These little files, sent to your computer by Web sites, store information such as user IDs and passwords that let you automatically sign on to accounts and subscription sites. On the other hand, many Web sites send you cookies that give them marketing information about you, such as your buying preferences.


Once in a while, it's a good idea to clean out your cookies and start over. To delete all the cookies in the latest version of Internet Explorer, go to Tools, then Internet Options, and click Delete Cookies under Temporary Internet files.

Or, you can selectively delete them, and keep the ones you really need. To do that, click, Settings rather than Delete Cookies, then choose View Files. Cookie files start with Cookie:, so it's easy to find them. To delete a cookie,

right-click it and choose Delete.


HAPPY TRAILS:
Computing Q&A began five years ago. Since then, I've had the pleasure of answering hundreds of questions, ranging from "What kind of laptop should I buy?" to "What's that grinding noise in my computer?"


Along the way, I tried to provide simple solutions to the problems readers encountered with their PCs. I think I got it right most of the time. But five years is enough -- for me, at least. So this is my last Q&A column.

Here's one last tip: Don't let a computer come between you and life.
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MSNBC
Pentagon drops Internet ID plan
By Declan McCullagh

Nov. 22 A Defense Department agency recently consideredand rejecteda far-reaching plan that would sharply curtail online anonymity by tagging e-mail and Web browsing with unique markers for each Internet user. The idea involved creating secure areas of the Internet that could be accessed only if a user had such a marker, called eDNA, according to a report in Friday's New York Times.

EDNA GREW OUT of a private brainstorming session that included Tony Tether, president of the Defense Advanced Research Projects Agency (DARPA), the newspaper said, and that would have required at least some Internet users to adopt biometric identifiers such as voice or fingerprints to authenticate themselves.
A DARPA spokeswoman said on Friday that the idea, which had been proposed by the agency, was no longer being considered. "We were intrigued by the difficult computing science research involved in creating network capabilities that would provide the same level of accountability in cyberspace that we now have in the physical world," spokeswoman Jan Walker said in a telephone interview.
Walker said it was a "decision by DARPA management" not to pursue the idea, which was explored at a two-day workshop in California in August and which drew sharp criticism from the group of computer and privacy experts that DARPA convened to review the proposal.
Depending on how eDNA might have been implemented, Congress could have enacted a law requiring Internet providers to offer connectivity only to authenticated users, or government regulations could have ordered that fundamental protocols such as TCP/IP be rewritten or new ones created to handle authentication techniques.
Friday's report comes as a DARPA unit, the Information Awareness Office (IAO), has come under fire for its plan to create a prototype of a massive database that would collect information about everything from Americans' credit card purchases to veterinary records and public information. Run by John Poindexter, the retired vice admiral who was an adviser to President Ronald Reagan and who became embroiled in the Iran-Contra scandal, the IAO also was involved in the eDNA review.
At the same time, the government has had notable success in strengthening its oversight of Internet activities. Earlier this week, the Senate passed a bill, expected to be signed by President Bush this month, to create a Department of Homeland Security in a massive reorganization of federal agencies. A portion of the bill, the Cyber Security Enhancement Act, expands the ability of police to conduct Internet or telephone eavesdropping without first obtaining a court order, and grants Internet providers more latitude to disclose information about subscribers to police.
Also this week, a secretive federal court removed procedural barriers for federal agents conducting surveillance, giving them broad authority to monitor Internet use, record keystrokes and employ other surveillance methods against terror and espionage suspects.


DEFENSE OFFICIAL: NO PRIVACY AT RISK
On Wednesday, Defense Department undersecretary Pete Aldridge defended the Total Information Awareness (TIA) program to reporters, saying "there are no privacy issues" at stake with a prototype under development. DARPA was just creating a system that would be turned over to police and intelligence agencies for operational use when complete, Aldridge said.
"The purpose of TIA would be to determine the feasibility of searching vast quantities of data to determine links and patterns indicative of terrorist activities," Aldridge said. "This is an important research project to determine the feasibility of using certain transactions and events to discover and respond to terrorists before they act."
For the last few years, the federal government has fretted about Internet anonymity, which can exist in a weak form when people connect from behind firewalls or through large Internet providers, or in a strong form when technologies such as anonymous remailers or Zero Knowledge's now-moribund Freedom network are used.
In March 2000, then-Attorney General Janet Reno complained about law enforcement's "inability to trace criminals who hide their identities online" at an event to release a report on unlawful conduct online that suggested restrictions on anonymity. Former FBI director Louis Freeh also called for the Internet industry to keep records on customers' activity, saying the bureau would "encourage the Internet provider industry to maintain subscriber and call information."
In 1995, the U.S. Supreme Court said in the McIntyre vs. Ohio Elections Commission case that broad restrictions on anonymity violate the First Amendment's guarantee of freedom of speech: "Anonymity is a shield from the tyranny of the majority."
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Lillie Coney
Public Policy Coordinator
U.S. Association for Computing Machinery
Suite 510
2120 L Street, NW
Washington, D.C. 20037
202-478-6124
lillie.coney@xxxxxxx