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ACM TechNews - Monday, June 19, 2000
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ACM TechNews
Volume 2, Number 70
Date: June 19, 2000
Site Sponsored by Gateway (http://www.gateway.com)
Top Stories for Monday, June 19, 2000:
http://www.acm.org/technews/current/homepage.html
"Reno Seeks Increased Cybercrime Reporting"
"Software Law Foes See Route to Harm"
"High-Tech Worker Crisis Is Unfair Game"
"E-Mail Attitudes: Talk to the Mouse"
"Partisan Edge Is Elusive in Silicon Valley"
"Study Finds CIO Role Is Evolving"
"Software Allows Stealth Monitoring"
"Digital Divide May Narrow by 2005"
"Big Business Embraces the Internet--Carefully"
"Nader: Tossing Tech Bombs"
"The Net War In Europe"
"On the Internet, There's No Place to Hide"
"Bertelsmann: Under E-Construction"
"Old-Line Goes Online"
"Online Retail Success Lies Behind the Scenes"
"Cleaning Up Your E-Mail"
"Dear Supplier: This Is Going to Hurt You More Than it Hurts Me..."
"Customer Relationship Management Software"
******************* News Stories ***********************
"Reno Seeks Increased Cybercrime Reporting"
Attorney General Janet Reno will convene a group of law
enforcement officials and high-tech executives to discuss the
problem of underreporting of cybercrimes by many companies.
Every year thousands of companies are hit with destructive . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item1
"Software Law Foes See Route to Harm"
Maryland may have been the first state to enact the Uniform
Computer Information Transaction Act (UCITA), but if opponents
have their way, no other state will adopt UCITA before its
overhaul. In fact, other state legislatures have killed or . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item2
"High-Tech Worker Crisis Is Unfair Game"
The continued growth of the U.S. high-tech industry depends on
legislative action on the issue of immigration, and time is
running out to raise H-1B visa caps as lawmakers debate a range
of competing measures, writes Keith Regan. This year the . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item3
"E-Mail Attitudes: Talk to the Mouse"
A recent survey from business-information Web site Vault.com aims
to provide information about the impact of email on workers'
productivity, communication, and quality of life. The survey,
which polled over 1,000 employees, found that 80 percent of . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item4
"Partisan Edge Is Elusive in Silicon Valley"
Unlike the nation's capital with its bipartisan divisions,
Silicon Valley refuses to be pigeonholed into a pat political
constituency. "It's not a Republican valley or a Democratic
valley," says one Silicon Valley executive. "A politician can't . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item5
"Study Finds CIO Role Is Evolving"
Chief information officers (CIOs) are enjoying more influence
over their business' performance and success than ever before,
according to a GartnerGroup study of 1,400 CIOs. "CIOs have a
big impact on what an organization thinks is possible and how . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item6
"Software Allows Stealth Monitoring"
Raytheon recently unveiled its Silent Runner software program, a
product that companies can use to monitor whether an employee is
using a computer to spread proprietary information or other
sensitive data. The software employs algorithms to study . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item7
"Digital Divide May Narrow by 2005"
The digital divide is an economic problem, not a racial one,
according to a new Jupiter Communications study, "Assessing the
Digital Divide." The study finds that only 15 percent of
American households with annual incomes under $15,000 currently . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item8
"Big Business Embraces the Internet--Carefully"
Traditional brand name brick-and-mortar companies have been slow
to move online for a variety of reasons, but recently have begun
to utilize the Web both to sell products and to improve
operations. The offline companies had been concerned that the . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item9
"Nader: Tossing Tech Bombs"
Consumer advocate Ralph Nader said the Internet must remain open,
competitive, safe for the public, and affordable, during a
campaign stop in Portland, Ore. The Green Party candidate
continues to be concerned about the Internet Corporation for . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item10
"The Net War In Europe"
Although America Online has been able to use the courts to get
T-Online International to fight fairly, the giant Internet access
provider may not be able to beat out its German rival in the
Europe space if it does not become an active player in emerging . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item11
"On the Internet, There's No Place to Hide"
Privacy advocates have focused most of their attention on "name
anonymity," which appears to be secure even without any
protections from Congress or the Federal Trade Commission, writes
Jonathan G.S. Koppell. However, privacy advocates may be losing . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item12
"Bertelsmann: Under E-Construction"
Bertelsmann will overhaul its e-commerce strategy this week by
forming a single entity for its various Internet activities
called Bertelsmann E-Commerce Group. Ultimately, the largest
media and entertainment group in Europe wants to be the dominant . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item13
"Old-Line Goes Online"
Although based on traditional offline brick-and-mortar consumer
products, Unilever is experimenting with different online
ventures in an effort to remain competitive. In 1998, the
company demonstrated an interest in the Internet by creating the . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item14
"Online Retail Success Lies Behind the Scenes"
Online retailers are finding that success depends not only on the
design and efficiency of the Web site, but also the back-end
processes. If the logistics and fulfillment, payment systems,
return policies, customer service, and integration do not . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item15
"Cleaning Up Your E-Mail"
Federal agencies are following the private sector in monitoring
employee emails and Internet use, and analysts say such
surveillance is actually more prevalent in government offices
than in corporate ones. Various programs are used throughout the . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item16
"Dear Supplier: This Is Going to Hurt You More Than it Hurts Me..."
Online business-to-business (B2B) auction sites such as
FreeMarkets.com and eMerge.com promise to bring new efficiencies
and lower costs to the transactions between buyers and their
suppliers, especially in situations where intermediaries charge a . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item17
"Customer Relationship Management Software"
Customer relationship management (CRM) software, which combines
the sales, marketing, and customer support aspects of a company
to provide better customer service and simultaneously distributes
information throughout the entire organization, is currently . . .
http://www.acm.org/technews/articles/2000-2/0619m.html#item18
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